Skype not installing: Adminsitrator and folder creation problems?

flycaster · 08 Aug 2012

Running Windows 7 64-bit. Was using Skype successfully until I got an alert to update. So I started to update and during the process there was a problem with installing, so I cancelled. However, canceling also deleted my Skype and I am having trouble installing the latest version. Specifically, I'm getting and error message that says..."there are insufficient privileges and that I should log in as an administrator." I am logged in as the one and only administrator. What goes here?

Also, another error message said that Skype couldn't ceate the folder: "C:\programdata\microsoft\windows\start menu\programs\skype???

By the way, I've also have somewhat similar (administrator problems) problems installing ABBYY, Silverlight.

flycaster · 09 Aug 2012

Used MS's Mr. Fit It, but still can't install reinstall these programs. And here is an error message for Skype (but generally the same error appeared for the other two programs):

I'm starting to think that I screwed up the OS by having CCleaner clean/fix my registry??? Perhaps I should go back and have it restore a previous registry???

seckt · 09 Aug 2012

my suggestion is go into your program files manually delete the skype files and try a reinstall for it

star>computer>local drive (eg c:) > program files > find skype >right click >delete
iF says file is in use ctr+alt+del task manager click see all user processes to the right in decription's you'll see skype right click and end process

flycaster · 10 Aug 2012

I got my Skype problem sort of solved in that I am now using the portable version of the program, but I'm still having administrative rights problems. This link will give you a better idea of what's happening and my lead to the solution of this problem: Skype not installing: Adminsitrator and folder cre... - Skype Support Network

DanRex · 10 Aug 2012

Try turning UAC off (if you don't have it off already) and your AntiVirus software while installing.

flycaster · 10 Aug 2012

DanRex said:

Try turning UAC off (if you don't have it off already) and your AntiVirus software while installing.

Tried your suggestion. Kept getting "Installation failed."

seckt · 11 Aug 2012

well you could try 2 different things you can boot your computer up in safe mode and install it then or you could try a work around program i find it very useful when i have a hard time installing files

Game Booster 3 Free Download, Speed Up PC for Top Gaming Performance (after this is installed right click your skype.exe and hit run with gamebooster and it should ignore admin right)

now these are just work arounds to just get the program on there after but after you have it installed and if it gives you more of a hard time then we'll try to figure something out

flycaster · 11 Aug 2012

Seckt, I'm not a gamer, but in looking at GameBoost I would assume that to use it for my purpose I would click StartBoost and then try to install the program. Or, am I missing something?

DanRex · 11 Aug 2012

flycaster said:

Seckt, I'm not a gamer, but in looking at GameBoost I would assume that to use it for my purpose I would click StartBoost and then try to install the program. Or, am I missing something?

Gamebooster shuts down unneeded processes and applications to increase gaming performance.
Um... I see no reason to run gamebooster when installing Skype!

flycaster · 14 Aug 2012

Finally got skype installed. Not sure how I did it, may be it is the portable version, but nonetheless, it is here and working.