CS5 Won't Install on Windows 7. Adobe or Windows Problem?

seavixen32 said:

Have a look here: Setting up a home network

I wasn't a flyer or with the RAF. :)

I was an aircraft radio and radar maintainer with the Royal Navy's Fleet Air Arm in the 1960s and had reached the rank of Petty Officer at the end of my service career.

Attachment 189303

Hi Seavixen,

Thanks for the link. I added it to my Favorites and it will end up on my external hard drive. I am almost ready to start the process.

Jack

lambojack said:

ignatzatsonic said:

lambojack said:

I was concerned about the Explorer Favorites, e-mail, etc. as you mentioned.

I would urge you to make independent backups of favorites and email and to NOT assume that Windows Easy Transfer will properly get them onto your new installation.

I agree - I have all of it on my external hard drive. Before I start the rebuild, I plan on performing one final backup of the entire PC hard drive.

Thanks,

Jack

While you are at it:

It addition to making a full backup of the hard drive, I would also do a formal export of favorites as they now exist on the current hard drive---from your browser.

Likewise for email if your email app allows it.

It might turn out to be advantageous to have favorites/email in an exported form as opposed to whatever form/file format they now are on your drive.

Hi Ignatz,

Well, I tried to do that but I received a message: "You are currently logged on using a temporary profile. Restart your computer and try again." During the course of troubleshooting with the Adobe rep, I was required to create and "Administrator" login with its associated profile. Now I can't delete it and I get the same message (above) if I try to use the Windows Easy Transfer feature.

Is it possible to simply transfer the folders that contain all my current and saved e-mail to my external drive? I don't know where the e-mail folders are kept, otherwise I would try that. I really need to save those e-mails. There are many important items in my archives.

Thanks,

Jack

Hi Seal,

It doesn't matter which account I use for logging on. Both will give me the same message when I try to use the transfer utility. I am probably stuck with manually transferring the e-mail files. Do you know where Windows pigeon-holes those folders?

Thanks,

Jack

lambojack said:

I am probably stuck with manually transferring the e-mail files. Do you know where Windows pigeon-holes those folders?

The location of your email varies depending on what email application you use. I can help you if you use Thunderbird, but not if you use another email app.

Email transfer is full of problems. You may be in for some frustration and unexpected difficulties. You just can't predict what may happen.

For that reason, I would do both of the following if possible:

1: Find out where those email folders are on your hard drive. Copy those folders to a safe location on another drive--USB, DVD, external hard drive, whatever--by an ordinary method, such as with the mouse.

2: Open your email application and see what "export" capabilities it has. You may be able to export your email in a variety of formats. If you are offered the choice of multiple formats, export email in all possible formats--to give you a better chance of being able to import those emails into a new installation.

Don't forget your address book. In my experience, it may have to be re-entered manually on any new installation.

I use Windows Live Mail and I have been digging through directories trying to figure out where the e-mail is stored but so far, no luck. I don't doubt I will have problems with this task. I have had nothing but problems for the past several weeks with this machine, unfortunately. I already did save my Favorites and Address Book on the external drive. That was pretty easy. But e-mail archives is another matter.

Jack

Here is a series of Live Mail tutorials; some of them may help you:

Windows 7 Forums - Search Results

Hi Ignatz,

I was able to do a separate search of this forum and found a thread that applies to my version of the Live Mail. I found the option to export all my e-mail to a new folder (which I placed on my backup drive) and performed the export. Now I can breathe a sigh of relief.

Thanks to everybody for all the help. I plan to start my clean install on Sunday. Hopefully, my Christmas present will be a fully functional PC with Photoshop CS5 installed!

Happy Holidays to everybody,

Jack