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Windows 7: iTunes Stopped working on my HP Laptop - need help resolving

12 Dec 2011   #1

Windows 7 Ultimate x64
iTunes Stopped working on my HP Laptop - need help resolving

I was importing CDs today when iTune stopped working. I then closed iTunes and I can not get it open again. I have reloaded iTunes and that did not help. I am on Windows 7. HP Pavilion. I have seen several posts on Apple Support which have not worked. Does anyone have a solution?

My System SpecsSystem Spec
12 Dec 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit

Have you tried using System Restore to restore to a date prior to when this started?
My System SpecsSystem Spec
15 Dec 2011   #3

Windows 7 Ultimate x64

I have not done the system restore. Right now it appears to be related to a specific song in the music library. There is information in the support section at that walks through how to resolve. I have not finished it yet due to travel.
My System SpecsSystem Spec

17 Dec 2011   #4

Windows 7 Home Premium 64-bit

Problems like this in iTunes that I used to have in Mac OSX could only mean a corrupted iTunes library file. The only way I remember to fix it, is to delete the iTunes Library file. I remember how annoying that was. It was every two/three months my library file would become corrupted and I had to delete it. If you suspect that a messed up MP3 caused the issue (which is what happened to me) then you must get rid of the MP3 that's causing the problem. Try to get a fresh copy of the song, by either ripping it from a music CD or by purchasing it from Amazon.

I was just about to post asking about how to get rid of iTunes in Windows 7. The program has just about gotten to my last nerve, plus now the iTunes store doesn't work (hasn't for at least a month). I have found that for playing MP3s I've had more success with Real Audio and WinAMP, than WMP and iTunes which are the leading MP3 programs. I suppose the only reason why most Windows users use iTunes is due to it's compatibility with iPods. I'm not getting an iPod for myself (have gotten 3 for my daughter who lost all of them).

I saw iTunes in my husband's old Vista laptop and I wasn't impressed, too many crashes of the program, equally in Windows 7 the program is just as annoying. Unfortunately.

My System SpecsSystem Spec

 iTunes Stopped working on my HP Laptop - need help resolving

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