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Windows 7: Symantec pop-up

10 Aug 2009   #1
onthebrink

Window 7 - 7100
 
 
Symantec pop-up

Has anyone gotten this pop-up from Symantec 11.0.4202 latest MR on 7 RTM ??

"Confidence Online Utility Driver" this driver is blocked to due to compatibilty issues.

This is on RTM 64 bit.
thanks


My System SpecsSystem Spec
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10 Aug 2009   #2
hdfrango

Windows 7 Ultimate x64 build 7600
 
 

do you mean you got this when trying to install norton antivirus, or while using the program, or..?
My System SpecsSystem Spec
10 Aug 2009   #3
freeky1

Windows 7 Ultimate 64-bit (RTM)
 
 

I get that error since installing Symantec Endpoint on my system. It usually pops up when the program is updating.
My System SpecsSystem Spec
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10 Aug 2009   #4
SquonkSC

Win7 Build 7600 x86
 
 

Quote   Quote: Originally Posted by freeky1 View Post
I get that error since installing Symantec Endpoint on my system. It usually pops up when the program is updating.
All norton 2009 products are not fully compatible with Win7 yet.

The heuristic driver (SONAR) shuts itself down.

Symantec has promised to have this fixed before Win7 hits the stores.


In the mean time they have beta versions of 2009 and 2010 that do work.
You can find them hidden somewhere on the Symantec site.

Down side is that you have to reactivate them every 14 days.

greetz.
My System SpecsSystem Spec
11 Aug 2009   #5
onthebrink

Window 7 - 7100
 
 

Endpoint installs correctly, however when it was done installing and upon restarts this message comes up. I am using 32 bit Ultimate RC build 7100 and this message has never popped up.
My System SpecsSystem Spec
21 Dec 2009   #6
chrislynn5

Windows 7 64 ultimate
 
 
Symantec issue

Go to Symantec's website
https://www-secure.symantec.com/conn...-sep-120122192

or search for "Confidence Online Utility Driver", big issues, no fixes.
I have Endpoint 12.0.122.192 and it still doesn't work on Windows 7 clients.

I'm not sure what to do now after I bought their software.
My System SpecsSystem Spec
21 Dec 2009   #7
ccatlett1984

 

um, you just replyed to a post from august, this was long before the os shipped.
My System SpecsSystem Spec
22 Dec 2009   #8
chrislynn5

Windows 7 64 ultimate
 
 
Symantec issue with Windows 7

um, you didn't read that the post started with version 11 and I mentioned the same issue with version 12, SBE. That's new. And Symantec states (Windows 7 does NOT work):
Operating Systems
  • Windows 2000 Professional/Server
  • Windows XP (32-bit, 64-bit)
  • Windows XP Home
  • Windows XP Embedded
  • Windows Vista (32-bit, 64-bit)
  • Windows Server 2003 (32-bit, 64-bit)
  • Windows Server 2008 (32-bit, 64-bit) (R2 and all Service Packs supported)
  • Windows Small Business Server 2003 (32-bit, 64-bit) (all Service Packs supported)
  • Windows Small Business Server 2008 (64-bit) (all Service Packs supported)
  • Windows Essential Business Server 2008 (64-bit) (all Service Packs supported)
  • Windows 7 (x86 versions on 32-bit) Windows 7 (all x64 versions on 64-bit)
Management Server (Symantec Protection Center)

Processor
  • Note: Itanium is not supported
  • 1-GHz Intel Pentium III processor or compatible architecture minimum (32-bit) (Intel Pentium 4 or equivalent recommended)
  • 2-GHz Pentium 4 with x86-64 support or equivalent minimum
Memory
  • 1 GB of RAM minimum
  • 2 GB recommended
Hard Disk Space
  • 4 GB or more
Operating Systems
  • Windows 2000 Server, Advanced Server, Datacenter Server, Small Business Server with Service Pack 3 or later
  • Windows XP (32-bit, 64-bit)
  • Windows XP Home
  • Windows Server 2003 (32-bit, 64-bit) (all Service Packs supported)
  • Windows Server 2008 (32-bit, 64-bit) (R2 and all Service Packs supported)
  • Windows Small Business Server 2008 (64-bit) (all Service Packs supported)
  • Windows Essential Business Server 2008 (64-bit) (all Service Packs supported)
My System SpecsSystem Spec
22 Dec 2009   #9
chrislynn5

Windows 7 64 ultimate
 
 
I'll give this a try for EP 12

Just got off the phone with Symantec's customer support. They are saying:
Ru1 version of SEP SBE 12 is what you will need to have full support and compatibility for Windows 7
My System SpecsSystem Spec
22 Dec 2009   #10
ccatlett1984

 

What I meant by my post, was that you would have been better served to open a new thread. Since its a new version of SBE running on the RTM version of the OS, not the beta that is mentioned in this thread.
My System SpecsSystem Spec
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