pen tablet software works in 32-bit but not 64-bit.


  1. Posts : 22
    Windows 7 Home Premium 64bit
       #1

    pen tablet software works in 32-bit but not 64-bit.


    it's a weird problem. my pen tablet works completely ok in windows 7 ultimate 32-bit but fails to work properly in windows 7 home 64-bit. for the 64-bit pc, i tried using older windows version compatibility methods but it doesn't work.

    i checked the software cd, it's suitable for windows 7 but doesn't specify it's for both 32 and 64 bit.

    could it be a software incompatibility for 64-bit pc that results in my problem?

    thanks.
      My Computer


  2. Posts : 2,963
    Windows 7 Professional SP1 64-bit
       #2

    I recommend going to the manufacturers website and seeing if they have software for your device that is specifically for 64-bit. Or you can give us the exact make and model of your device and one of us will look for you.
      My Computer


  3. Posts : 22
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Petey7 said:
    I recommend going to the manufacturers website and seeing if they have software for your device that is specifically for 64-bit. Or you can give us the exact make and model of your device and one of us will look for you.
    it's a lesser known brand. drivers not available from their website.

    since it works ok in 32-bit, it is def not pen or tablet fault? i can only think of software issues with 64-bit pc.
      My Computer


  4. Posts : 2,963
    Windows 7 Professional SP1 64-bit
       #4

    It sounds like the disc does not contain a 64-bit driver, which just sounds silly now-a-days. The best I can recommend is to do a google search for something like "[insert name of product] does not work 64-bit" without the quotation marks and see what pops up. I have solved many problems using that method and found many solutions for other people on here that way
      My Computer


 

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