Win7 doesn't work (I can't log in).


  1. Posts : 3
    Windows 7 Home Premium x64
       #1

    Win7 doesn't work (I can't log in).


    I have a problem with Windows 7, I'll start from the beginning:

    Using Smarty Uninstaller I removed some game yesterday. After removing I stopped the program and I removed the "remnants" with the command "Force uninstall" (do not know if this has any connection, but this was the last thing I did with the computer). After that I turned off Smarty Uninstaller and I noticed that all icons on the Start bar disappeared and when I refreshed it all the icons on the desktop also disappeared. When I tried to use the Control Panel it displayed a message like "It refers to a component that is not installed (...)", plus some details, which I can not remember. I thought that after the reboot everything will be back to normal, but it turned out that on the login screen instead of user names and any inscriptions are some strange strings such as squares, circles, hearts, etc. When I try to log in, it displays a message written with these symbols and return to the login screen. In Safe Mode I can log in, but there are those symbols istead of letters and I can not run anything.

    Can I somehow fix it without using the method of formatting? : P I've had a couple of important files on the desktop and I need it back.

    Let me add that the system is original, and the equipment is

    Satellite L650D-102 - Product Specifications - Toshiba
      My Computer


  2. Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       #2

    Try a System Restore to a time before you uninstalled the game.

    You might then try Revo Uninstaller to do the uninstall a second time---or just uninstall through Programs and Features in Control Panel. I have never heard of Smarty Uninstaller and it may have caused some problems.
      My Computer


  3. Posts : 627
    win 7 ( 64 bit)
       #3

    can you do a system restore back before all that happened?

    scrooge
      My Computer


  4. Posts : 3
    Windows 7 Home Premium x64
    Thread Starter
       #4

    I tried, but every time I try to run anything the OS displays some error (I can't read it, because there are those symbols instead of letters, I'm guessing that it's something like "It refers to a component that is not installed (...)").

    Smarty Uninstaller: The Smart Way to Uninstall | Uninstall programs completely with Smarty Uninstaller.

    I know it removes, inter alia, some registry entries remaining after removal of the program. Maybe that fact has something to do with the problem.
      My Computer


  5. Posts : 10,994
    Win 7 Pro 64-bit
       #5

    Hello Mithrandir and welcome to Seven Forums.

    If you only have the one Windows 7 operating system on your computer, see if you can access the Advanced Boot Options using Step 3 in this tutorial:

    Advanced Boot Options

    Then I'd try using Safe Mode to see if you can use one of your restore points prior to when these problems began. (Option One this tutorial.)

    Safe Mode
      My Computer


  6. Posts : 3
    Windows 7 Home Premium x64
    Thread Starter
       #6

    Thank you so much for help! It worked. You saved me :)
      My Computer


  7. Posts : 10,994
    Win 7 Pro 64-bit
       #7

    Glad to hear things are working again!

    Thanks for posting back.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 08:25.
Find Us