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#41
I have an HP desktop running Win 7 x64 and have not been able to get Remote working with my machine. I have tried all suggestions, disabled all firewalls, virus scanners, all to no avail.
But I did find something interesting.
My desktop also has WiFi, which I have had disabled because I am wired in to my router. I enabled my WiFi and *ding* up pops my Remote activation, Documents To Go sees my iphone, all is right with the world.
Is it possible that Remote prefers WiFi or grabs the first network it sees, whether it is enbaled or not? Maybe changing a binding would help, but I don't know enough to mess with that and it "works on my box" now.
Hope this info helps.
Apple - Support - Discussions - iTunes no longer allowing use of remote ...
"Same problem. I'm running itunes 10.1.2.17 under win 7.
Here's what I did to fix the problem. Basically you need to create a new exception in your firewall to allow itunes UDP communication.
control panel>system & security>Windows firewall.
Advanced settings>inbound rules
New Rule> Program > browse to C:\Program Files (x86)\iTunes and pick itunes.exe
Allow the connection>next>next
Give it a name like iTunesUDP.
Now click on your new rule "iTunesUDP" and select properties.
Click the protocals and ports tab.
under protocal type select UDP.
That should do it.
Let me know if it worked for you. "
I created two of these, one for UDP and one for TCP. Some users reported that both are needed to make it work.