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Windows 7: Logitech Webcam Video Call Freezes Programs...?

29 Dec 2011   #1

Windows 7 Ultimate x32
Logitech Webcam Video Call Freezes Programs...?

I am running a Dell Laptop Inspiron 1525. After I upgraded the RAM and replaced my hard drive, I upgraded to Windows 7 Ultimate Service Pack 1 even though the laptop originally came with Windows XP. I have never experienced software problems with this computer before.

The drivers for the Logitech Webcam I am using were automatically installed when I plugged it into the USB drive. It seems to work fine until I open a program and attempt to use it. Skype and MSN Messenger functioned normally beforehand. However, when I try to start a video call in either program they freeze up and I have to force close them. I'm not sure if the problem is with the Webcam or some incompatibility between Windows 7 and my computer, but I'm certain it isn't the programs themselves since it happens with more than one. I have used both programs on other computers and my usernames are perfectly fine. I also tried changing the compatibility mode for these programs with no results.

Any advice here...? It's imperative that I fix this as soon as possible so I communicate with my family. Thanks!

My System SpecsSystem Spec
29 Dec 2011   #2

Windows 7 Home Premium 64 Bit

Hello GummiWorm09, and welcome to SevenForums. In order to better assist you, I will need a little more information:

1. Click Start Menu
2. Right click My Computer/Computer
3. Click Manage
4. Click Device Manager from the list on the left
5. Expand Imaging Devices
6. Right click your webcam if it is listed and click Properties
7. Click the Driver tab
8. Look for the date of your driver.

What is the date of your driver?
My System SpecsSystem Spec
30 Dec 2011   #3

Windows 7 Ultimate x32

The Device Manager says the date for the Logitech Webcam's driver is 10/7/2009.
My System SpecsSystem Spec


 Logitech Webcam Video Call Freezes Programs...?

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