Skype problem.


  1. KLR
    Posts : 42
    Windows 7 Ultimate 32-bit (6.1, Build 7600)
       #1

    Skype problem.


    Hello everyone,
    I'm not sure if my problem because of Skype program, or I have a virus, or maybe I need to reinstall windows, but anyway, when I want to sign in to skype it opens me a page with index folder! also lately the Windows media player is not working, and when I tried to restore my windows to a previous time, it didn't find any restore points!
    I tried to fix my "C" drive with "Tune Up Utilities" but didn't work also.
    if anyone can help me, I would be thankful!
    I uploaded a print-screen after clicking the sign in button.. same window I have when I try to check the "sign me in when skype starts", "start skype when computer starts" and "create a new account".. please help :\
    and thanks in advance.
    Attached Thumbnails Attached Thumbnails Skype problem.-skype.png  
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    KLR said:
    Hello everyone,
    I'm not sure if my problem because of Skype program, or I have a virus, or maybe I need to reinstall windows, but anyway, when I want to sign in to skype it opens me a page with index folder! also lately the Windows media player is not working, and when I tried to restore my windows to a previous time, it didn't find any restore points!
    I tried to fix my "C" drive with "Tune Up Utilities" but didn't work also.
    if anyone can help me, I would be thankful!
    I uploaded a print-screen after clicking the sign in button.. same window I have when I try to check the "sign me in when skype starts", "start skype when computer starts" and "create a new account".. please help :\
    and thanks in advance.

    > "Tune up utilities" may have indeed done more harm than good.

    Current accepted wisdom with Win 7 is to NOT use a "cleaner."

    If you ever think your Registry needs to be cleaned, repaired, boosted, tuned-up, cured, tweaked, fixed, or optimized it shouldn't.

    In other words, injudicious use of "Registry cleaners" CAN cause problems.

    > Suggest you do a SFC, Option 2.
    You may need to run it at least three times to receive a good report at the end.
    SFC /SCANNOW Command - System File Checker


    > Please download the free version of Malwarebytes.
    Update it immediately.
    Do a full system scan
    Let us know the results at the end.

    Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!

    > Have you tried uninstalling & reinstalling Skype?
      My Computer


 

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