explorer.exe crash when trying to view files!?


  1. Posts : 19
    MS Windows 7 (My Own Modified Version) 32-bit
       #1

    explorer.exe crash when trying to view files!?


    Hello. Today I started my PC without problems...logged in...then I clicked the My Documents button in RocketDock. Something weird happened. I get the error : Windows Explorer Crashed .I tried in Safe Mode and it worked ?! I scanned with Malwarebytes Anti-Malware PRO but only an adware. Restarted and still the same problem . It's annoying because if I want to access my files I need to use Free Commander

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: explorer.exe
    Application Version: 6.1.7600.16385
    Application Timestamp: 4a5bc60d
    Fault Module Name: StackHash_c3e9
    Fault Module Version: 6.1.7600.16915
    Fault Module Timestamp: 4ec49caf
    Exception Code: c0000374
    Exception Offset: 000c33bb
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1048
    Additional Information 1: c3e9
    Additional Information 2: c3e9f309e01f823bc315fbfbaf0df13e
    Additional Information 3: 155d
    Additional Information 4: 155d9c8eeb7948831931d6db3d79c014
      My Computer


  2. Posts : 5,092
    Windows 7 32 bit
       #2

    You might try this in case explorer itself is corrupted:

    SFC /SCANNOW : Run in Command Prompt at Boot

    or if you have a Restore Point made before it hit the fan, try using that.
      My Computer


  3. Posts : 194
    Windows 10 x64
       #3

    Could be a dll extension that loads images or document previews. What kinds of files are present in this folder?
      My Computer


 

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