New
#1
Unable to remove old program and thus can not install new program Help
Hello to all,
Hoping someone can assist. I have been using a program called Raw Therapee. I downloaded a new version and on installing it quit saying the old version must be removed. I could not find it listed in Revo Unistaller Pro, so I did a forced uninstall with the location of the main executable. This removed a lot of stuff. I checked the program folder and the folder and many files were still there, so I deleted them. I did a CCleaner in between and after. I then unhide and show system files and deleted the folders in the Appdata of main user and admin account, couldn't find it anywhere else.
CCleaner again and reboot. Went to install the new version again and it claimed that the old version was still installed. I did a search for *aw The* and found an entry in the hidden Program Data Folder. In the Admin account it will not let me in this folder to delete any remnants of the old version of Raw Therapee. Is there some way of fixing this??? Thanks for any assistance!
Glenn