Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Error 1402: Cannot access key

21 Aug 2009   #1
busterh

Windows 7 RTM
 
 
Error 1402: Cannot access key

Hi.

I've been looking all over the net for an answer to this one. Adobe Acrobat and Office 2007 are giving me the same error.

I've cleaned the registry, and in fact, I removed each and every Adobe key in the registry.

So, still no go.

Well, I've finally been able to locate the culprit key, but the key is damaged and the system will not let me fix it or delete it.

Anyone know of a way to explicitly remove a selected key???

Thanks,


My System SpecsSystem Spec
.
07 Jan 2010   #2
defgeoff256

Windows 7
 
 

I'm having the exact same issue with my new machine running Windows 7.

I've tried going through Adobe's various walkthroughs on how to give yourself access to the offending key, only to find that even as an Admin I don't have permission to touch that registry key - let alone modify it.

Can anyone help on this?

Thanks,
Geoff
My System SpecsSystem Spec
25 Jan 2010   #3
Shinobi73

Windows 7 Ultimate 64bit
 
 

hmm... no updates on this issue?
My System SpecsSystem Spec
.

25 Apr 2010   #4
yrulaughing418

Windows 7 Home Premium 64-bit
 
 

Ran into the same error when trying to install Adobe Reader, AVG Free and Sony Vegas.

Trying to open the Installers key in the registry brings up the message "Installers cannot be opened. An error is preventing this key from being opened."

Becoming real frustrating, none of the online solutions seem to work.
My System SpecsSystem Spec
25 Apr 2010   #5
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

My System SpecsSystem Spec
25 Apr 2010   #6
yrulaughing418

Windows 7 Home Premium 64-bit
 
 

Tried that, the problem he describes is exactly the same as mine, but it didn't work, the SubInACL.exe system utility doesn't open or function after being installed. Using the “secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose” run command didn't fix the problem either.
My System SpecsSystem Spec
27 Apr 2010   #7
yrulaughing418

Windows 7 Home Premium 64-bit
 
 

Found a solution! This worked perfectly for me.

How to fix 'Error 1402. Could not open key: UNKNOWN...'
My System SpecsSystem Spec
28 Apr 2014   #8
Gurn Blansten

win 8 64
 
 

This webpage from Okino showed me what to do. Thank you for posting the link.
How to fix 'Error 1402. Could not open key: UNKNOWN...'
So, after finding and fixing about 10 or so of the offending errors the long way, I decided to go to the top level and add my ID with full permissions (didn't try to replace any ownerships) and saved about 89,345 hours of time... (I was fixing a failed FULL AutoDesk installation...)
My System SpecsSystem Spec
Reply

 Error 1402: Cannot access key




Thread Tools




Similar help and support threads
Thread Forum
1402 error during software install
I have what I think is several issues but will try and separate them out individually. I use Libreoffice and went to update the app yesterday and ran into a problem I don't know how to resolve. (See the attachment) I get about 3/4 the way through the install and up pops a 1402 error...
Software
Error Code of installation 1402
Dear Expert, I have hardly issue that related error code 1402 when i installed some programs as: Autocad nor Microsoft office... I know that, this error related registry permission, when i follows some instruction on internet, i never get real result. Before, when i installed Microstation,...
General Discussion
error 1402
so like the title said i have the error 1402... i have tried the command prompt code and it didnt work... can someone help?
Microsoft Office
Error 1402 when uninstalling Office 2007
Hello, SevenForums. Recently, I had acquired my copy of Microsoft Office Professional 2010, and I installed it without removing Office 2007 (i believe this is the problem and that I should have made a separate directory for Office 2010 when I installed it). Recently, when running any Office...
BSOD Help and Support
Error 1402
Hiya All, For a few days now Ive been trying to up date to Adobe 9.3.3 but I keep getting Error 1402 ( See attachedment) I get the same Error if I try to uninstall 9.3.2. Also I get the same if I try to install Safari (opps sorry see attachment). I'm the only 1 who use my PC and I have...
Software
Error 1402
I have searched the forum, and it seems other people have had this problem but none of those threads were helpful, so I am asking here; Whenever I try to install Microsoft Office Error 1402 (screenshot provided) appears. I have tried many suggestions, including manually changing permissions for...
Microsoft Office


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:29.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App