Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: MSN Explorer Premium & Windows 7?

26 Oct 2009   #11
limey7

Windows 7
 
 

Will it work for people who upgraded from Vista and so already have MSN premium installed?

I am now unable to send e-mails within MSN premium - apparently it's not able to sync with the servers..




My System SpecsSystem Spec
.
27 Oct 2009   #12
Adamsappleone

Windows 7 SP1 x64, Windows 8 Pro x64
 
 

Quote   Quote: Originally Posted by limey7 View Post
Will it work for people who upgraded from Vista and so already have MSN premium installed?

I am now unable to send e-mails within MSN premium - apparently it's not able to sync with the servers..

I would remove MSN Premium completely.
Then go in to "Regedit" and remove the "Post Platform" folder as described before.
Re-install MSN Premium

Let me know how you made out.

Don
My System SpecsSystem Spec
27 Oct 2009   #13
limey7

Windows 7
 
 

I ended up uninstalling Norton Internet Security 2009 and when I went back into MSN premium it works, though with a few glitches (no more than normal!)
My System SpecsSystem Spec
.

16 Nov 2009   #14
FrankZ

Windows 7
 
 

Quote   Quote: Originally Posted by Adamsappleone View Post
First off, MSN Premium Software 9.5 is compatible with Windows Vista and Windows 7 and don't let anyone tell you different.

Try this, it worked quite well for me;

Click Start/Run, type in "regedit" without quotes to open the Registry Editor

Expand: HKey_Local_Machine/Software/Microsoft/Windows(Not WindowsNT)/Current Version/Internet Settings/5.0/User Agent

Inside the User Agent Folder is a folder named "Post Platform" Delete this folder and click Yes to the pop-up. Close the Registry Editor.

Now you can install MSN with no problems.

Remember, this is a Registry change, so do so at your own risk and please back it up.
First things first...great Avatar!!

Tried this fix wih a newly down loaded version of MSM Explorer (v9.60)....no luck.

Searched around for a downloadable copy of 9.5...no luck.

Any other suggestions?

FWIW, new ASUS PC preloaded with Windows 7.
My System SpecsSystem Spec
17 Nov 2009   #15
Adamsappleone

Windows 7 SP1 x64, Windows 8 Pro x64
 
 

Quote   Quote: Originally Posted by FrankZ View Post
Quote   Quote: Originally Posted by Adamsappleone View Post
First off, MSN Premium Software 9.5 is compatible with Windows Vista and Windows 7 and don't let anyone tell you different.

Try this, it worked quite well for me;

Click Start/Run, type in "regedit" without quotes to open the Registry Editor

Expand: HKey_Local_Machine/Software/Microsoft/Windows(Not WindowsNT)/Current Version/Internet Settings/5.0/User Agent

Inside the User Agent Folder is a folder named "Post Platform" Delete this folder and click Yes to the pop-up. Close the Registry Editor.

Now you can install MSN with no problems.

Remember, this is a Registry change, so do so at your own risk and please back it up.
First things first...great Avatar!!

Tried this fix wih a newly down loaded version of MSM Explorer (v9.60)....no luck.

Searched around for a downloadable copy of 9.5...no luck.

Any other suggestions?

FWIW, new ASUS PC preloaded with Windows 7.

Thanks,

I used this method for both MSN 9.5/9.6 and it worked, no issues.
Is MSN your ISP or Qwest w/MSN Premium?
What error message and/or code are you receiving?
Also, what AV/Firewall program are you running?
My System SpecsSystem Spec
17 Nov 2009   #16
FrankZ

Windows 7
 
 

Qwest with MSN Premium
I get to the point where I'm asked if i have an existing @msn.com email address. i select yes and enter the email address and password. Then nothing. I do get a "Please Wait" message and a status bar but that's it.

my new computer came with Trend Micro preloaded and that's all I'm using right now.
My System SpecsSystem Spec
18 Nov 2009   #17
Adamsappleone

Windows 7 SP1 x64, Windows 8 Pro x64
 
 

Quote   Quote: Originally Posted by FrankZ View Post
Qwest with MSN Premium
I get to the point where I'm asked if i have an existing @msn.com email address. i select yes and enter the email address and password. Then nothing. I do get a "Please Wait" message and a status bar but that's it.

my new computer came with Trend Micro preloaded and that's all I'm using right now.
Ok, I also have Qwest,

Try this;
Download and install Avast (avast! - Download antivirus software for spyware and virus protection), it's free for home users, if you wish to keep it you'll have to register for the key, which is also free.
Once installed and running, disable/shut down "Trend Micro" completely and turn on "Windows Firewall"
Now, try the installation again.
Let me know the outcome.

I've been reading a lot lately that the following AV's do not play nice with Win7 and Vista;
AVG, Norton, Trend Micro and McAfee
I've tested many AV's with XP, Vista and Win7 and always went back to Avast. IMHO, it works the best.
With MSN Premium, I also use Spysweeper by Webroot, which is also free for MSN members.

Don
My System SpecsSystem Spec
18 Nov 2009   #18
FrankZ

Windows 7
 
 

I'll give it a shot, hopefully this evening. I'll post up the results.
My System SpecsSystem Spec
19 Nov 2009   #19
FrankZ

Windows 7
 
 

Same results.
I went to the following site and clicked on the "Install" Button.
MSN Member Center
When I try to install the software I get a blank grey window and another pop-up with error code 235 in the lower left corner.


Frustrating to say the least.
My System SpecsSystem Spec
19 Nov 2009   #20
FrankZ

Windows 7
 
 

Got it!! Got intouch with MSN tech support via my ISP. Turns out that 64bit systems need to delete a "Post Platform" file but you'll need to follow this trailof files. Use the same steps given by Adamsappleone to open the regisrty editor thenwork your way down the file tree until you get to this:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform

Right click on Post Platform and select DELETE.

Now install MSN Premium....but you're not done!!!!!

After the system is installed Right Click on the Butterfly Icon
Select Properties
Left Click the Compatibility tab
Click the square next to "Run this program in compatibility mode for:"
From the pulldown that follows the previous step select "Windows Vista (Service Pack 1)

At the bottom of the window left click the button labeled "Change settings for all users"
Click the square next to "Run this program in compatibility mode for:"
From the pulldown that follows the previous step select "Windows Vista (Service Pack 1)
Click on Apply
When the window closes click on the "Apply" button.

Restart your computer.


My System SpecsSystem Spec
Reply

 MSN Explorer Premium & Windows 7?




Thread Tools




Similar help and support threads
Thread Forum
Windows 7 home premium Internet Explorer Error
I am running windows 7 home premium 64bit and ever since I upgraded to IE 11 I am constantly having problems with it. For example if I am on Yahoo home page and click to view a story the page locks up and won't load and I get a message that it needs to close. Any ideas on this?
Browsers & Mail
Explorer.exe crash (Windows 7 home premium x64)
my windows oftenly crash everytime i refreshes the desktop for more than 3 times or open a larger memory folder.(eg. documents or the C:drive) this is the details of the crashes: Description: Stopped working Problem signature: Problem Event Name: APPCRASH Application...
BSOD Help and Support
Windows 7 Home Premium x64 Internet Explorer 9 won't open ....
I can not open IE 9. No error messages are displayed to give me any clues as to what is going on. I tried installing Google Chrome and, like IE 9, it will not open either. Currently, I can only get Firefox to open. I have scanned the laptop using ESET's online scanner, which found nothing. I also...
Browsers & Mail
Explorer.exe repeated crashes on Win7 64bit Home Premium
A couple of weeks ago explorer.exe stared crashing randomly but very frequentely (up to once every 45 seconds or so!). Since then it seems to have good days and bad days, with the repeated crashing resurfacing nearly every session. I'm pretty new to posting on forums so not really sure what info i...
BSOD Help and Support
vista premium to windows 7 premium
Hi All. A couple of weeks ago i reinstall my vista premium OS. it said i could only do a clean install and i only had 30days to do it or it would expire, then i started getting "activate windows now" pop-ups I can run through the WIN7 upgrade advisor and it says everything is great. What i...
Installation & Setup
Vista Home Premium 32bit to 7 Premium, 62% BSOD
Hello all. I built this system about 1 month ago: GIGABYTE GA-MA790XT-UD4P AM3 DDR3 AMD 790X ATX AMD Motherboard SAPPHIRE Vapor-X Radeon HD 4870 2GB 256-bit GDDR5 PCI Express 2.0 x16 HDCP Ready CrossFire Supported CORSAIR CMPSU-850TX 850W ATX12V 2.2 / EPS12V 2.91 SLI Ready...
Installation & Setup


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:28.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App