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Windows 7: yahoo messenger and igd10umd32.dll eror

10 Apr 2012   #1
amirh

Windows 7 Ultimate x64
 
 
yahoo messenger and igd10umd32.dll eror

hi everyone

i have a problem with yahoo messenger and when i run program and sign in i see an error about igd10umd32.dll,

C:\Windows\System32\igd10umd32.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the sofware vendor for support.

anyone can help me ? tnx


My System SpecsSystem Spec
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10 Apr 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

have you tried un-installing and reinstalling yahoo?
My System SpecsSystem Spec
10 Apr 2012   #3
amirh

Windows 7 Ultimate x64
 
 

yes many times with many different installers
My System SpecsSystem Spec
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10 Apr 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

un-install yahoo completely. download and run ccleaner CCleaner - Optimization and Cleaning - Free Download and under application tab select all under Internet and run the cleaner. then download and install the latest version of yahoo again, see if you still get the error.


Attached Thumbnails
yahoo messenger and igd10umd32.dll eror-capture.png  
My System SpecsSystem Spec
10 Apr 2012   #5
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

amirth.

* Is your system fully updated?


* Have you run a Security scan lately?

Just to be sure please download the free version of Malwarebytes.
Update it immediately.
Do a full system scan
Let us know the results at the end.

Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!


* Are you trying to run the latest version of Yahoo?



* FYI


Messenger Help | - SLN20 - Troubleshooting error messages when installing or downloading Yahoo! Messenger



Messenger Help | - SLN397 - How to Upgrade to the Latest Version of Messenger



Messenger Help | - SLN1209 - How to Resolve a Missing .dll Message
My System SpecsSystem Spec
10 Apr 2012   #6
amirh

Windows 7 Ultimate x64
 
 

koolkat : i cant see messenger name in internet box

jhm : actually i installed my windows few days ago i am sure it doesn't have any virus or other problem, and its updated . messenger help wasn't helpful
My System SpecsSystem Spec
11 Apr 2012   #7
Katherinez212

Windows 7
 
 

I think the problem is some anti-key logger software they have installed on your system.
Try these steps:
1. Run "msconfig.exe"
2. Click the "startup" tab
3. If "GID Desktop Application" is listed, UNCHECK it.


Hope this will help you
My System SpecsSystem Spec
11 Apr 2012   #8
amirh

Windows 7 Ultimate x64
 
 

i just repaired my windows and re-install my drivers and it fixed !!! anyway, tnx all
My System SpecsSystem Spec
11 Apr 2012   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

thanks for reporting back, please mark the thread as solved.
My System SpecsSystem Spec
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 yahoo messenger and igd10umd32.dll eror




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