wermgr.exe causing high cpu usage


  1. Posts : 3
    Windows 7 Starter 32bit
       #1

    wermgr.exe causing high cpu usage


    I am not shore if this is wright place for this thread, I apologise if it is not. My CPU usage is mostly normal (3-10%), but sometimes it goes up to 80-93%, it last for 10-15 minutes and than go back to normal work. I checked computer for viruses with AVG 2012, Emsisoft Anti-malware, and Mbam( Malwarebytesantimalware), and there is no viruses found. I also checked it with Spybot-Search and destroy and found nothing. I use wise registry and disk cleaner and smart defrag every 20 day. Every time when my CPU usage is above normal Process Explorer show there is multiple wermgr.exe runing - 5 to above 20. When I look up properties of wermgr.exe I get:
    parrent:
    <Non-existent Process>(6952)
    or
    <Non-existent Process>(8124)

    User:
    <access denied>

    path
    non existen

    when I try to kill process it says acces denied

    I atched two Process explorer screen shots. What to do?
    Attached Thumbnails Attached Thumbnails wermgr.exe causing high cpu usage-bez-naslova.png   wermgr.exe causing high cpu usage-slika.png  
      My Computer


  2. Posts : 53,363
    Windows 10 Home x64
       #2

    Welcome to Seven Forums mikt. wermgr.exe is associated with the Error Reporting Process. It's possible you have multiple errors queued for sending to Microsoft.

    Try this:

    Start> In search box type Action center> Enter> Click on the arrow next to Maintenance to expand> Under Check for solutions to problem reports, click on Settings> Click on Change report settings for all users> Check the radio button next to Each time a problem occurs, ask me before checking for solution> OK your way out

    wermgr.exe causing high cpu usage-problem-reporting.jpg

    Now you should be prompted if you have an error that wants to send a report. Let us know what error(s) you get so we can look at the root problem.

    A Guy
      My Computer


  3. Posts : 3
    Windows 7 Starter 32bit
    Thread Starter
       #3

    Thank you for answer.
    I tried it but I didnt get any errors.
    While I was instaling Windows updates I get Windows Update error 80070003. I checked it and found that my computer instaled same uptades for over a month, but never actualy instaled them. I run Microsoft Fixit and it managed to instal 2 of updates, and show it instaled another 5, but next time I started computer it show that I need to instal same 5 updates again. When I checked Installed updates in Control Panel it shows "No updates installed". Maybe this is conected to my wermgr.exe problem?
      My Computer


  4. Posts : 3
    Windows 7 Starter 32bit
    Thread Starter
       #4

    I noticed there was simillar problem in this thread:

    kastaldi said:
    Hello everyone.

    I have two updates that are being installed each time I boot windows 7, KB2633171 and KB2679255. I browsed windows\SystemDistribution\ReportingEvents.log and updates are successful but, weird thing, they are not listed in the installed updates when looking in Control Panel.

    I tried following instructions in these SevenForums threads:

    - Windows update reset (History and Components)
    - Fix a Repeatedly Offered Update (For a Repeatedly Succeeding Update)
    - Reset CLFS transaction logs (safe boot and WinRE)

    I also tried stopping Windows Update service, renaming SystemDistribution directory and resetting the machine so services starts again and recreates the directory and files but nothing changes. Windows boots and, after a while,Windows Update icon shows up in the traybar. I have downloaded the two updates from the Microsoft site and installed them manually.... guess what happened....

    this is my windowsupdate.log

    I have no other ideas. Can you help me ? Thanks !
    Updates that wont install on my computer are:
    Windows 7 update KB2679255
    Windows 7 update KB2633171
    (same two as that guy)
    +
    Windows 7 update KB977165

    Windows 7 update KB2676562
    Windows 7 update KB2393802
      My Computer


 

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