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#11
Thanks...but the links do not help me into sorting out the recovery partition that I have missing
Thanks...but the links do not help me into sorting out the recovery partition that I have missing
Can you allow remote desktop connection? Then I can check it out myself ! I will check the problem and try to solve it by controlling your PC. You can terminate connection anytime you like.
If you're trying not to lose your data, files, etc then any attempt to restore your computer using recovery disks won't work. Recovery disks (or a recovery partition) are designed to return your computer to factory specifications, just like the day it was when you got it home from the store. All personal info, programs, data, tweaks, settings, themes, etc will be erased.
What exactly are you trying to update? The Dell Data Safe or something else? If something else there may be a workaround that would allow the update(s) while preserving your data.
angiesluck I'm no expert by any means but after reading this trend twice I and maybe others don't understand what you are trying to update and why. Please explain.
OK....A Dell update pops up...and when I go to update it says it cannot find the recovery partition as it is missing.....so the update cannot go ahead.....I have checked to try and find if I have the recovery partition on the hard drive but too no success.....I have tried what I have been told with the going to re update the (dell safe update system) on drive C but it will not launch the dell safe update...so unable to do the update to see if this is the problem causing the dell safe too not detect the recovery partition (if it is hidden) that is....or it just may be that the recovery partition is not on my hard drive....When I first got the laptop...it had it all installed so didnt need to do anything....its since this update keeps popping up that I have discovered that it is possible that the recovery partition has not been done.....I hope this helps in you understanding my problem....let me know
That does help. Greg and Karl are probably the best along these lines. I will see if I can find you some help.
Great ...Thanks
Hi,
Lets see if that recovery partition does exist. Please follow these steps:
1. Click the Start Orb
2. In the search box, type disk managment
3. Click on the item that says 'Create and format hard disk partitions'
4. Take a screen capture image of the screen that opens, after maximising it, and then post the image here.
It should look similar to the image below.
Regards,
Golden
Like I suggested back in Post # 3, the recovery partition isn't showing on your hard drive.