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Windows 7: 32bit programs randomly, and frequently crashing on x64

10 Sep 2012   #1

Windows 7 Home Professional x64
32bit programs randomly, and frequently crashing on x64

So I recently purchased a new ASUS laptop, and everything has been fine except for windows 7. In particular, 32 bit programs will inexplicably crash at random times, and when they do, they often all crash at the same time. For example, Steam, windows media player, uTorrent, and Firefox all crashed at the exact same time a few days ago, and several other simultaneous crashes have happened since. IE8, which has to run in 32bit mode for college related applications, crashes frequently as well, and has nearly compromised my work on several occasions.

I've tried recreating it, but I can't. The only thing they have in common is that they are all 32 bit programs, even things widows photo gallery(which is 32bit) crash randomly. I don't know what to do, and it's driving me nuts.

My System SpecsSystem Spec
10 Sep 2012   #2

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem


Check your java - unless you specifically use a 64bit browser, you need the 32bit java.

Also there's been a rash of Flash updates recently - they "sandbox" their forever cookies - make sure it's up to date too. And while you're at it check your FF - the two orgs (Mozilla & Adbobe) worked together over the past few weeks to resolve the issue.

That's all I can think of off the top of my head. I'm no crash dump reader, maybe someone else can assist you if you are able to provide details.
My System SpecsSystem Spec
11 Sep 2012   #3

Windows 7 Home Professional x64

Java is 32 bit, and flash is up to date, so I don't see an issue there.

Anyway, steam and WMP just crashed simultaneously.


Problem signature:
Problem Event Name: APPCRASH
Application Name: Steam.exe
Application Version: 1.0.1446.623
Application Timestamp: 5004ae1a
Fault Module Name: apphelp.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7b73e
Exception Code: c0000005
Exception Offset: 000033d4
OS Version: 6.1.7601.
Locale ID: 1033
Additional Information 1: a9fd
Additional Information 2: a9fd8ad7095050f5468dbd11ca39bcf2
Additional Information 3: 335c
Additional Information 4: 335c234df34ecb36fa241b5b89eacf66

Windows Media Player

Problem signature:
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 12.0.7601.17514
Application Timestamp: 4ce7a485
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17651
Fault Module Timestamp: 4e211319
Exception Code: c0000005
Exception Offset: 0000e4a0
OS Version: 6.1.7601.
Locale ID: 1033
Additional Information 1: c819
Additional Information 2: c819dea3537ee44a26526e6142dd589b
Additional Information 3: 014b
Additional Information 4: 014baf506099efc14f64ca638f4f0e9d

I don't know if this will be of any use, but I hope so.
My System SpecsSystem Spec

12 Sep 2012   #4

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
Appcrash help needed

Sending up a flare! Need help with crash dumps.
My System SpecsSystem Spec
12 Sep 2012   #5

Windows 7 Home Premium x64

Besides installing the 32-bit programs you have named, and adjusting various Windows 7 x64 Professional user-interface settings, were there other changes to the ASUS laptop out-of-the-box?
My System SpecsSystem Spec
02 Nov 2012   #6

Windows 7 64b

I got the same issue with several programs crashing one after the other. Asus N56VZ
My System SpecsSystem Spec

 32bit programs randomly, and frequently crashing on x64

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