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Windows 7: Windows Live Messenger has stopped working

28 Sep 2009   #1

windows 7
Windows Live Messenger has stopped working

A problem caused the program to stop working correctly. Windows will close program and notify you if a solution is available ...
I have the last messenger 2009

When I sign in to my msn this appear ...what can I do please ?

My System SpecsSystem Spec
28 Sep 2009   #2

windows 7

I think I have found the problem ... It was the antivirus the Bit defender internet security 2010 .. I will unistall it and install another thnx ..
My System SpecsSystem Spec
03 Oct 2009   #3


first at all i want to ask :do u install some new software when you found the error?For my case, the problem showed after i install Babylon.So the solution is i just disable auto startup Babylon.Hope it can help you!@@
My System SpecsSystem Spec

04 Oct 2009   #4

windows 7

ee... no I have read some inforamtion about the bitdefender and I thought that was the problem ... aha but I can't desable the antivirus hehe in startup oki I have do it but when I connect in internet I will be safe and I can't desable in to go only at msn .. so I have instaled nod32 4.0.447 the new version good ..and found virus when I installed so nod32 is better than bitdefender I think so oki thnx for help
My System SpecsSystem Spec
20 Nov 2009   #5

windows live messenger stopped working

I had the same problem the days before, my windows live messenger crashes after signing in. I searched for the dozens of
forums and I applied the instructions, unfortunately none of them worked. I tried zapmessenger, deep cleaner, I uninstalled
and reinstalled it dozens of times, hopeless.. I tried registry cleaners, antivirus scanning, antimalware programs, I
installed MSN 8.1 by chaning it version to the latest MSN 9 with resourcehacker ( it worked in a friend's situation) didn't
work too. I read in one of the forums that Acer notebooks have incompatibility with messenger and crash, so I installed Acer
MSN patch, as you can guess it didn't work as in nightmares. I did uninstallation by revo uninstaller, nope... I also read
that Adobe flash player has incompatibility with MSN 9 I upgraded it to the latest version, useless...At last I created a new
computer user session in control panel and I switched on new session, surprizingly it worked. I didn't stop fixing the
problem. I understood that it was neither a driver incompatibility nor a virus problem. I was suspected of registry problem
with my session.
Here is my solution: I scanned my system with System Cleaner 5 at first, then I opened system control then startup manager I
unchecked Adobe's ( also its dlls) entries and others that I was suspected of. I am proudly saying that It worked (: I am
using MSN 9 now. I hope I am helpful, enjoy!
My System SpecsSystem Spec
28 Jun 2010   #6
ronald k

Windows XP
Same Problem on Both of My Computers

I read your post and it's giving me some encouragement! I have 2 Dell Computers--A desktop running on Windows XP and a notebook on Windows 7 Ultimate. Strangely enough I have the same problem on both computers (i.e "Windows Live Messenger has stopped working."). I'm tgrying to follow you steps but can't seem to locate the "Startup Manager." I went into the control panel (on my desktop-Windows XP) but didn't see it there. I would greatly appreciate it if you could give me some specific guidance on finding this and the Adobe and its dll entries that need to be unchecked. I'm not sue what version of MSN I'm running but will be sure to upgrade to MSN 9 if I can get past the initial steps. I'm currently using Snipe as an instant messenger (video calling) butg would like to be able to use the Windows Live Messenger. Thank you so much.
My System SpecsSystem Spec
29 Jun 2010   #7

windows 7

you have sad that product of adobe can make this crash ,, I have formated some pc and I had not installed any product of Adobe was the problem was apper...

"Ronald k " you can un chenced -- go Start > Run > msconfig > to the meny > Startup and then you can unchecked the adobe product

another metod to correct this problem is ....

go to folder of windows live product C:\Program Files\Windows Live\

and go to the folder Contacts

and you see a file .exe named wlcomm.exe
go properties > Compatibility > Run the program in compatibility mode for : Windows 95

Restart the pc and hopes that work for you
My System SpecsSystem Spec

 Windows Live Messenger has stopped working

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