Can't get adobe updater to find the internet


  1. Jacen
    Posts : 63
    Windows 7 Ultimate 6.1.7600 Build 7600
       New #1

    Can't get adobe updater to find the internet


    I have been running Adobe CS3 on the RC for months with no issues. Today I installed my Windows 7 Ultimate Signature Edition on to my computer. Installed CS3 no problem but when I went to update I got an error message that "Adobe Updater could not find an internet connection. Please check firewall and internet settings."

    I have manually given the program access though all firewalls.
    I have tried running without firewalls.
    I have tried Repairing installation.
    I have tried Uninstall, Run Adobe Cleaner, then reinstall.
    I downloaded adobe reader just to test out the updater. No luck with that either.

    I was able to manually download the updates with no isses.

    Anyone else have this issue.

    I know the Adobe forums have some similiar posts but must deal with IE7 and CS2.

    I have tried to do my due dilligence.
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    Jacen said:
    I have been running Adobe CS3 on the RC for months with no issues. Today I installed my Windows 7 Ultimate Signature Edition on to my computer. Installed CS3 no problem but when I went to update I got an error message that "Adobe Updater could not find an internet connection. Please check firewall and internet settings."

    I have manually given the program access though all firewalls.
    I have tried running without firewalls.
    I have tried Repairing installation.
    I have tried Uninstall, Run Adobe Cleaner, then reinstall.
    I downloaded adobe reader just to test out the updater. No luck with that either.

    I was able to manually download the updates with no isses.

    Anyone else have this issue.

    I know the Adobe forums have some similiar posts but must deal with IE7 and CS2.

    I have tried to do my due dilligence.

    Jacen

    Just a thought out of left field. in IE>toold>internet Options>connections> there is a "auto detect" connections. some apps and browsers get hung u p by that try unchecking it

    ken
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  4. Jacen
    Posts : 63
    Windows 7 Ultimate 6.1.7600 Build 7600
    Thread Starter
       New #3

    I will check that out when I get home. I ran the problem report and noticed that adobe updater show a compatibility error. I am going to investigate that also.
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  6. Jacen
    Posts : 63
    Windows 7 Ultimate 6.1.7600 Build 7600
    Thread Starter
       New #4

    zigzag3143 said:
    Jacen said:
    I have been running Adobe CS3 on the RC for months with no issues. Today I installed my Windows 7 Ultimate Signature Edition on to my computer. Installed CS3 no problem but when I went to update I got an error message that "Adobe Updater could not find an internet connection. Please check firewall and internet settings."

    I have manually given the program access though all firewalls.
    I have tried running without firewalls.
    I have tried Repairing installation.
    I have tried Uninstall, Run Adobe Cleaner, then reinstall.
    I downloaded adobe reader just to test out the updater. No luck with that either.

    I was able to manually download the updates with no isses.

    Anyone else have this issue.

    I know the Adobe forums have some similiar posts but must deal with IE7 and CS2.

    I have tried to do my due dilligence.

    Jacen

    Just a thought out of left field. in IE>toold>internet Options>connections> there is a "auto detect" connections. some apps and browsers get hung u p by that try unchecking it

    ken
    I tried doing what you mentioned no luck.

    Just as a further update I was able to install the Adobe on my laptop and the updater works no problem. I am running Windows Pro.

    Back to my desktop. I downloaded adobe reader and tried running an update through adobe reader. The adobe reader updater connects and finds no available updates at this time.

    I have tried copying the reader updater into the local files for Adobe and still no luck.

    Anyone know of a good Adobe Cleaner that I can run that will delete all traces of Adobe products and then I will try to reinstall.
    Last edited by Jacen; 01 Nov 2009 at 20:17. Reason: spelling
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  7. Jacen
    Posts : 63
    Windows 7 Ultimate 6.1.7600 Build 7600
    Thread Starter
       New #5

    SOLVED!!!


    I was able to get the updater working by disabling the virtual wifi.
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  8. djkees
    Posts : 1
    Windows 7 64 bit
       New #6

    Thank You!


    Thanks for posting your fix. I am so glad to be rid of that error!
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