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Windows 7: Nothing happens when I try to download a file from the internet.

08 Aug 2013   #61

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit

Open Notepad. Inside notepad paste the highlighted text below

HKLM\...D6A79037F57F\InprocServer32: [Default-fastprox] ATTENTION! ====> ZeroAccess?
SearchScopes: HKLM - DefaultScope value is missing.
CHR HKLM\...\Chrome\Extension: [mhkaekfpcppmmioggniknbnbdbcigpkk] - C:\Users\Justin\AppData\Local\Slick Savings\coupons.crx
S2 vToolbarUpdater15.4.0; C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\15.4.0\ToolbarUpdater.exe [x]
2013-08-07 04:21 - 2013-08-07 04:21 - 00000000 ____D C:\8800c9287540bec653
2013-07-11 01:49 - 2013-07-11 01:49 - 00000000 ____D C:\Users\Justin\.swt
2013-08-05 18:55 - 2013-08-05 18:55 - 00000000 ____D C:\Users\Justin\AppData\Local\AVG SafeGuard toolbar
2013-08-05 18:54 - 2013-08-05 18:53 - 00000000 ____D C:\ProgramData\AVG SafeGuard toolbar

Click on File select SAve as

Location: Desktop
File Name: Fixlist.txt
Save as type : All files

click on the Save button

Open FRST64.exe click on the [Fix] button once its done it will create a new log file on your desktop called Fixlog.txt. Upload that log

My System SpecsSystem Spec
09 Aug 2013   #62

Windows 7 Home Premium 32bit


Attached Files
File Type: txt Fixlog.txt (1.3 KB, 1 views)
My System SpecsSystem Spec
09 Aug 2013   #63

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit

Lets try this . Download a new copy below and follow the steps below

warning   Warning
You will need a USB FLASH DRIVE

Tip   Tip
Download the Tool from a non infected PC

Farbar Recovery Scan Tool

Choose one that goes with your OS bit version . Save the file to a USB Flash drive

32-bit Version OS Farbar Recovery Scan Tool

Plug the flash drive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select Repair Your Computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:
Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account and click Next.

On the System Recovery Options menu you will get the following options:
  • Startup Repair
  • System Restore
  • Windows Complete PC Restore
  • Windows Memory Diagnostic Tool
  • Command Prompt

Select Command Prompt

In the command window type X:\FRST.exe and press Enter

Note   Note
Replace letter X with the drive letter of your flash drive.

Tip   Tip
Type the commands below to see what your letter is for the USB drive and press ENTER after each command

List volume
The tool will start to run.
When the tool opens click Yes to disclaimer.
Press Scan button.
FRST will let you know when the scan is complete and has written the FRST.txt to file

Upload the FRST.txt file

Note   Note
FRST.txt file will be inside the root of the USB Flash Drive
My System SpecsSystem Spec


 Nothing happens when I try to download a file from the internet.

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