HP tools aren't working properly after Finger Print Scanner attempt

Hello,



I messed up with my HP tools, when I was trying to install the finger print scanner (tried simple pass and my identity) on my HP 4530s probook (windows 7).



1. Now, I can't use the "quick web" button to open my default browser..
2. I uninstalled the hp connection manager as I was getting an QLB Controller failed error. I am trying to install it again, but after it installs I can't launch as it says "can't load assembly".

3. I can't uninstall the HP Protect tools (they are partially uninstalled, I can't use them), but in the end I get an 1722.





Please help me, I don't know what went wrong. But the problem started when I tried to install the simple pass or My Identity, then tried to uninstall them as they didn't work..





I'll appreciate your help,

thank you

A Guy said:

Welcome to Seven Forums TechnoKid. Do you have a System Restore point from just before you tried this? Id so, that may be the easiest way. You can click to see what programs are affected before you make the restore point.

System Restore

A Guy

No, I don't have a restore point.. Also, I had turned off the automatic backups etc.

That's why I am so disappointed..


And thanks for the warm welcome.. I am sure, I will enjoy my stay here :)

A Guy said:

Ahhh, ok, it will be a bit more complex to say the least then. 1st off, let's have you fill out your system specs

System Info - See Your System Specs

Then if you can post a screenshot of the error when trying to run the connection manager, and when trying to uninstall the HP Protect tools.

Screenshots and Files - Upload and Post in Seven Forums

I take it you have a CD with all the tools on it from HP?

A Guy

Thank you very for the quick reply.. I really appreciate that..

I have filled my system specifications..

Also, I was/am trying to install with HP Software Setup that is in my lappy since I bought it.


Let me update with the current situation as well:
I didn't have a restore point so that didn't worked for me..

Then I ran Microsoft Fix it (for safely uninstalling programs) , and removed the HP Protect tools. Microsoft fix it now shows that its uninstalled and also the Revo Uninstaller..
However, in Installed programs (in my computer) and also in the "HP software setup", it shows it installed.
When I try to remove it from the installed programs, I get this error (see attachment).

Also, I did a hard reset of my Laptop.

However, I removed the HP Hotkey support that fixed the quick web launch button in my probook 4530s and also now I have successfully installed the HP connection manager from the HP software setup.

However windows start up is still slow, but it has improved than before..
Let me know, what can I do now?

I am trying to explain my situation well, so that I am able to help you to help me
thank you so much man.. I really appreciate that..

pebbly said:

Hi TechnoKid, As you do not have a system restore point have you thought about doing a repair install ? Repair Install You will not lose any files doing this, also run the system file checker SFC /SCANNOW Command - System File Checker this will tell if you have any corrupt system files :)

Hello,

thank you for the reply.

I have run the system file checker and have posted the result screenshot (attached). Let me know..