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Windows 7: program installation malfunction

07 Nov 2013   #1

windows 7 prof 64bit
program installation malfunction

have 7 pro on my laptop. trying to install a program but when I install the disc in the drive it opens my photoshop elements program!! I've never seen anything like this. what's going on here.

I must add, because i'm sure this has something to do with it, the program is 32bit. family tree maker 16 to be exact. I wanted to try to load it in compatibility mode.


My System SpecsSystem Spec
07 Nov 2013   #2

W7 Pro SP1 64bit

There is no need to load the program in the compatibility mode.
Insert the disc
let Photoshop open
close Photoshop
open Windows (file) Explorer
find/select the CD/DVD in the left pane

See if you see an EXE* file named setup or install. Use that to start the install.

*This info might help:
File Extensions - Hide or Show
My System SpecsSystem Spec

 program installation malfunction

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