Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Skype crashing when opening

17 Nov 2013   #1

Skype crashing when opening

Opening my skype a message pops up saying "a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

so i went into the event viewer and i found this ;

Faulting application name: Skype.exe, version:, time stamp: 0x5265383f
Faulting module name: nvdxgiwrap.dll, version:, time stamp: 0x4e9b77f9
Exception code: 0xc0000005
Fault offset: 0x00002a5a
Faulting process id: 0xfc
Faulting application start time: 0x01cee3a8cbd6d2ff
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvdxgiwrap.dll
Report Id: 0c20de85-4f9c-11e3-bd63-dc0ea123a96f

anyone know what i got to do to solve this problem ive attempted re installing skype and the obvious things you first think of when you get a problem

My System SpecsSystem Spec
17 Nov 2013   #2

Microsoft Community Contributor Award Recipient

Win 10 Pro x64

Welcome to the forum,

Have you tried updating your Nvidia drivers?

NVIDIA DRIVERS GeForce 331.65 Driver WHQL

Faulting module path: C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvdxgiwrap.dll
You may want to try Acer too, they may have a specific driver for your model,

Acer | Download
My System SpecsSystem Spec

 Skype crashing when opening

Thread Tools

Similar help and support threads
Thread Forum
BSOD when opening Skype ks.sys
Heyo everyone, its my first post and I really need help, I get this error after I reinstalled my OS using HP image DVD's but thats not the problema cuz I've reinstalled again using a clean copy of Windows 7. When I open skype I get a BSOD, ks.sys in the screen, if I put skype to open everytime...
BSOD Help and Support
System_Service_Exception BSOD when opening skype
Hello, After a reinstall of windows, I have downloaded and installed skype. When I go to open skype, it crashes to BSOD; SYSTEM_SERVICE_EXCEPTION ks.sys. I have disabled the IDT Audio Driver as I believed this to be the culprit. This, however, is not the case because even after disabling, the BSOD...
BSOD Help and Support
BSOD when using skype or just opening league of legends ~
It wasn't really happening until recently but my computer keeps on BSODING whenever I open or try to play league or when ever I use Skype to talk~ I saw it occur when I was trying to cam with people too~ Please and thank you for helping!
BSOD Help and Support
Skype 6.3 Crashing
Hey Guys, This is a problem with Skype, this problem started occurring when we updated to Skype 6.3. When we open the program it tells use that something has caused the program to stop responding and windows will now close the program. We don't use add-on software such as Messenger plus for...
Only Skype and Google search are opening. No other website.
Hey guys, I am stuck here. I have Windows 7 Home Premium 64 bit operating system. A few hours ago, my internet has started acting funny. I was browsing as usual on Google Chrome and suddenly I started getting Error 118: operation timed out. Surprisingly, gmail, twitter, facebook, and the search bar...
Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:59.
Twitter Facebook Google+