Solved Flash Player 11 not working

MariaKika

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Hi! I'm having a problem with Flash Player. Everytime a game or a vídeo needs it to work I get a message saying I have to download the latest version. But I already have it! This happens mostly on Facebook apps and vídeos. And it´s not a Facebook problem because I logged in on another PC and it works just fine. Can you help me with this?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 Home Premium SP1 64bit
CPU
Pentium(R) Dual Core CPU T4500@2,30 GHZ
Memory
4,00 GB
Graphics Card(s)
Mobile Intel (R) 4 Series Express Chip Set Family
Antivirus
Microsoft Essencials
Browser
IE 11
Check your flash version to make sure you have the latest: Find version
If your version is not 11.9.900.152 you need to update flash.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Vostro 400/Dell XPS 8700(Slightly Customized for me by Dell)/Toshiba Satellite T135
OS
Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
CPU
Intel Core 2 Quad Q6600/Intel Core i7 4790/Intel Pentium
Memory
2GB/16GB/4GB
Graphics Card(s)
Intel G33/G31 Express(Vostro)/NVIDIA GeForce GTX 745(XPS)
Monitor(s) Displays
HP 2009m(Vostro)/ViewSonic VX2250wm-LED(XPS)
Screen Resolution
1600x900(Vostro)/1920x1080(XPS)
Hard Drives
Seagate ST3160815AS(Vostro)/Western Digital Blue(Satellite)
External:
Western Digital My Passport 0748
Samsung HM121HC
Keyboard
Dell L100)(Vostro)/Dell KB2133p(XPS)
Mouse
Dell M-UAV-DEL8(XPS)
Internet Speed
100 Mbit/s(Only when IPTV is plugged out)
Antivirus
Avast, Malwarebytes PRO
Browser
Internet Explorer 11
Other Info
Note: Names with slashes between two different parts mean that the left is my old desktop and the right is my old laptop and the middle is my new desktop.(Unless specified)
Ping is horrible for servers overseas in US and Europe.
New laptop:LG Gram(Not available in US) Processor:Intel Core i3 4th Gen Ultra Low Power RAM:4GB Hard Drive:SK Hynix OEM MSATA or M.2 Graphics:Intel HD
The thing is I already have the latest version... Of course it was the first thing I did when I started getting theses messages, downloading it.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 Home Premium SP1 64bit
CPU
Pentium(R) Dual Core CPU T4500@2,30 GHZ
Memory
4,00 GB
Graphics Card(s)
Mobile Intel (R) 4 Series Express Chip Set Family
Antivirus
Microsoft Essencials
Browser
IE 11
Try uninstalling it completely and install it again.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Vostro 400/Dell XPS 8700(Slightly Customized for me by Dell)/Toshiba Satellite T135
OS
Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
CPU
Intel Core 2 Quad Q6600/Intel Core i7 4790/Intel Pentium
Memory
2GB/16GB/4GB
Graphics Card(s)
Intel G33/G31 Express(Vostro)/NVIDIA GeForce GTX 745(XPS)
Monitor(s) Displays
HP 2009m(Vostro)/ViewSonic VX2250wm-LED(XPS)
Screen Resolution
1600x900(Vostro)/1920x1080(XPS)
Hard Drives
Seagate ST3160815AS(Vostro)/Western Digital Blue(Satellite)
External:
Western Digital My Passport 0748
Samsung HM121HC
Keyboard
Dell L100)(Vostro)/Dell KB2133p(XPS)
Mouse
Dell M-UAV-DEL8(XPS)
Internet Speed
100 Mbit/s(Only when IPTV is plugged out)
Antivirus
Avast, Malwarebytes PRO
Browser
Internet Explorer 11
Other Info
Note: Names with slashes between two different parts mean that the left is my old desktop and the right is my old laptop and the middle is my new desktop.(Unless specified)
Ping is horrible for servers overseas in US and Europe.
New laptop:LG Gram(Not available in US) Processor:Intel Core i3 4th Gen Ultra Low Power RAM:4GB Hard Drive:SK Hynix OEM MSATA or M.2 Graphics:Intel HD
Had already done that too... :(

It's pointlesss!:mad:
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 Home Premium SP1 64bit
CPU
Pentium(R) Dual Core CPU T4500@2,30 GHZ
Memory
4,00 GB
Graphics Card(s)
Mobile Intel (R) 4 Series Express Chip Set Family
Antivirus
Microsoft Essencials
Browser
IE 11

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
I've been lucky, videos on Facebook in IE11 64bit play fine with FlashUtil64_11_9_900_152_ActiveX.exe

I've not tested any Facebook games.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Employer provided Dell Latitude
OS
W7 Pro SP1 64bit
CPU
i7
Memory
8GB
Graphics Card(s)
Intel HD Graphics
Hard Drives
crappy SSD
Antivirus
Employer mandated Symantec Endpoint Protection
Browser
Pale Moon 64bit, IE11 64bit & Chrome 64bit
Some things to try

Did you uninstall flash player fully using the removal tool before rebooting in order to flush the system cache? If this is not the case - try full removal then reboot and only then reinstall flash player.

The removal tool and insrtuctions: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

You need to follow all steps listed 1-4 to ensure full removal.

Another possibility is that IE11 security setting are wrong. The easiest way to fix this is to start IE then choose Tools> Options> Advanced> Reset. Then re-enable any add ons that you still need to use (Tools> Manage add ons). You need to display the menu bar to see these options. To display the menu bar right click on the blank area next to any open tab

Alternatively instead of resetting IE:

Choose Tools> Options> Internet Options> Security> Custom Level

Scroll down the list then check that anything related to Active X content is set to the default settings:
 
Last edited:

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD C-60 APU with Radeon(tm) HD Graphics
Motherboard
ASUSTeK COMPUTER INC. X501U
Memory
4.00 GB
Graphics Card(s)
AMD Radeon HD 6290 Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
Hitachi HTS545050A7E380 SATA Disk Device
Antivirus
Comodo CIS & FW, SecureAplus App Whitelisting, Threatfire
Browser
Cyberfox 64bit, Opera 64bit, Airfox
Other Info
Spy-The-Spy, HitmanPro.Alert, Norton Connect Safe, MJRegWatcher, BitDefender TrafficLight, Voodoo Shield, Zemana AntiMalware
It worked!

Thanks Callender. I used your recomendations and reseted IE security settings. and it worked! I can now watch vídeos and all in Fcabeook and all other sites!
You're the best!
Thanks a bunch!:D
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 Home Premium SP1 64bit
CPU
Pentium(R) Dual Core CPU T4500@2,30 GHZ
Memory
4,00 GB
Graphics Card(s)
Mobile Intel (R) 4 Series Express Chip Set Family
Antivirus
Microsoft Essencials
Browser
IE 11
Good work Callender :thumbsup:

A Guy
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
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