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Windows 7: Itunes on windows 7 crashes when opening

08 Nov 2009   #11


Quote   Quote: Originally Posted by diegaogarcia View Post
it worked now!!

I formatted my computer and installed windows 7 again.. tryied everything before, only this worked...

thank you all!
Very good. Well done!

My System SpecsSystem Spec
16 Nov 2009   #12

windows 7
Not uncommon but it is hit or miss

Let me say this first...i am not a computer genious but i do know my way around and how to solve the problems i have come across before

I was talking to some of the people working for geek squad about the issue and they say that they have seen the issue numurous times. They also say that itunes also works fine on alot of windows 7 comuters as well.

i have had 2 identical commuters and reinstalling itunes worked for far. The other continues to crash anytime i try to do anything with itunes

Bottom line...itunes might function the first time or after fennessing it or not at all.
My System SpecsSystem Spec
17 Nov 2009   #13

Windows 7

actually i guess 2 problems may happend:
-Disk defrag
-windows 7 validation

I dont know why my windows 7 didnt work well before i valitated it. dont know for sure if i've validated it itunes would work because i formatted my computer with a valid serial.

Well, if some gets the same problem by now, all I would say is: format your computer.
My System SpecsSystem Spec

03 Feb 2010   #14

Win 7 x64 Home Premium
I think I may have...

... a less destructive solution. I've had this exact same problem for a bout two to three weeks now with my iTunes. Turns out the problem was with the AceMegaPro Codec Pack, I guess the Codec Pack does not like Quicktime, and vice versa. To make a long story short I uninstalled AceMegaPro Codec Pack (today actually) and my iTunes works like a charm! This was the error message:


Stopped working

‎03/‎02/‎2010 9:58 AM


Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe

Problem signature
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version:
Application Timestamp: 4afca401
Fault Module Name: StackHash_0a9e
Fault Module Version:
Fault Module Timestamp: 00000000
Exception Offset: 64696c53
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.
Locale ID: 4105
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Extra information about the problem
Bucket ID: 835292472

See the BEX and StackHash-0a9e ?

Anyway if any of you still have this persisting error AND have AceMegaPro Codec Pack; uninstall it before you go reformatting and installing.
My System SpecsSystem Spec

 Itunes on windows 7 crashes when opening

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