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Windows 7: Why can't I install Adobe CS4 Software?

29 Mar 2010   #21
marathon man

win 7 ultimate
 
 
It never ends

yes I thought about Ram but I have 3.5gigs and wasn't going to buy a new machine just to have the latest flash.

I did just find out more by reading about this:

Adobe - Adobe Support Advisor

It says Adobe Support Advisor inspects the installation log file of an unsuccessful installation of Adobe CS3 or CS4 software. A tech doc link is displayed if a known issue is found.

So I downloaded and ran AdobeSupportAdvisor2_19 and guess what happened:

Insta crash blue screen auto restart BLAHHHHHHHHH! I cannot even see the error if there is one.

Another article said... "Also ensure that CS4 is fully patched"

What does that mean?



My System SpecsSystem Spec
.
29 Mar 2010   #22
MadMaxData

Windows 7 Enterprise x64
 
 

Which DVD are you using for the install?

Have you experienced BSOD's at any other time on your current system?
My System SpecsSystem Spec
29 Mar 2010   #23
derekimo

Microsoft Community Contributor Award Recipient

Win 10 Pro x64
 
 

Quote:
"Also ensure that CS4 is fully patched"
I was having a few notifications when I tried to install adobe cs4, The quote above reminded me about using Secunia PSI to patch it, you might want to try that.
PSI - Consumer - Products
I don't know if that will help you but it helped me out.
My System SpecsSystem Spec
.

29 Mar 2010   #24
marathon man

win 7 ultimate
 
 

Quote   Quote: Originally Posted by MadMaxData View Post
Which DVD are you using for the install?
I am trying to merely install the trial off the web download. I have the install files and they are fine, but nothing works. No DVD for me. I bet Adobe will argue that's the problem but it shouldn't be.

Quote   Quote: Originally Posted by MadMaxData View Post
Have you experienced BSOD's at any other time on your current system?
Sorry to sound dumb but what's a BSOD?
If that's the blue screen thing, then no, I cannot think of any instance where I have seen it. Well, once long ago when I had XP on here it happened. Not since I installed Win7 in Dec/Jan.
My System SpecsSystem Spec
29 Mar 2010   #25
marathon man

win 7 ultimate
 
 

Quote   Quote: Originally Posted by derekimo View Post
Quote:
"Also ensure that CS4 is fully patched"
I was having a few notifications when I tried to install adobe cs4, The quote above reminded me about using Secunia PSI to patch it, you might want to try that.
PSI - Consumer - Products
I don't know if that will help you but it helped me out.

thanks I am running this now.
My System SpecsSystem Spec
29 Mar 2010   #26
MadMaxData

Windows 7 Enterprise x64
 
 

BSOD = Blue screen of death. So yes, it's what you thought it was. Do you have a link to the download for the installation files? If it's an ISO image, that could be your problem. You have to burn those to disc.
My System SpecsSystem Spec
29 Mar 2010   #27
marathon man

win 7 ultimate
 
 

no link available... files from ISO can be either burned to disk or extracted using iso utilities, which I have... but some instances of my trial of this have been from ones that was zipped or RAR'd and my latest attempt for installing Flash CS4 was by downloading the app right from Adobe.com

So i cannot imagine the issue was with the source of the installer, and when using a trial install it couldn't be any cleaner, I would think... but who knows.

Incidentally, my psi scan is done and it had 5 threats. Skype (which works fine) vlc media player (which works fine) macromedia flash player 8, which should be uninstalled anyway (that's from the older version of flash I had on here (cs3 and cs4 would not work but this computer was running flash's previous version just last week) and finally, flash player and active x version 10. These are the downloadable freebies that adobe gives everyone so they have been working fine even before I tried to install any flash. Nevertheless I will address all errors anyway.
My System SpecsSystem Spec
29 Mar 2010   #28
derekimo

Microsoft Community Contributor Award Recipient

Win 10 Pro x64
 
 

[QUOTE=marathon man;655208]
Quote   Quote: Originally Posted by MadMaxData View Post
Which DVD are you using for the install?
I am trying to merely install the trial off the web download. I have the install files and they are fine, but nothing works. No DVD for me. I bet Adobe will argue that's the problem but it shouldn't be.



Have you tried saving it to your desktop or somewhere else and then run it from there, That's how I did mine, Just a thought.
My System SpecsSystem Spec
29 Mar 2010   #29
marathon man

win 7 ultimate
 
 

yeah I save the install files to my CT and close everything (folders, web, etc) and try to run.

BTW now I am about to reinstall flash player 10.

Here's what I do know to make that clean and easy:

To get rid of old go here to download an uninstaller first:
How to uninstall the Adobe Flash Player plug-in and ActiveX control

Restart

To put in new, go here to redownload and run the newest/latest version:
Adobe - Adobe Flash Player

To test that Flash Player works, go here to run a very quick online test:
Adobe - Test Adobe Shockwave Player
My System SpecsSystem Spec
29 Mar 2010   #30
MadMaxData

Windows 7 Enterprise x64
 
 

Quote   Quote: Originally Posted by marathon man View Post
no link available... files from ISO can be either burned to disk or extracted using iso utilities, which I have...
Correct, but I had no way of knowing you had a utility for this. Incidentally, I use MagicISO for extracting files from ISO images. You said there's no link available? How did you download it then?

Quote:
but some instances of my trial of this have been from ones that was zipped or RAR'd...
Which is why I would burn the ISO if I were you. I would imagine that would be the preferable method for installation. Just a suggestion.
My System SpecsSystem Spec
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 Why can't I install Adobe CS4 Software?




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