Why can't I install Adobe CS4 Software?

indeed, and thanks. i have saved off all things needed for the app if and when an installer works... I can and will burn the isos of the ones I have in my world...


although yeah, I most recently tried to just use the Adobe.com trial version of flash and got blue screen even then. I had thought it had to do with my source but that cant be it. Not unless I have some virus that my Kaspersky isnt finding. That's unlikely though. Nothing at all seems wrong with this machine and it's running as nicely as ever.

marathon man said:

I had thought it had to do with my source but that cant be it. Not unless I have some virus that my Kaspersky isnt finding.

That's not always true. I've downloaded corrupt installation files plenty of times. They got corrupted for a plethora of reasons. This may not be the case with you, but don't rule it out so fast if your having serious problems with the install. Never assume anything in this type of situation.

yeah ur right, and so I am still checking my system to try to find any issues. It does turn out I had TWO instances of flash player. It's just the player but who knows if that's got to do with anything.

time to restart and pull out the things I cant get unless in safe mode

i was never able to install trial version of flash or any of the cs4 packages. endless emails and phone calls to adobe over last year have been to no avail. they basically just tell me to erase everything and try again, which ive done repeatedly. currently i'm resorting to using trail versions of old versions of flash like cs3 and flash 10 i find on the disks in the back old flash library books. i've written several games using the old software and hope someday i can get flash cs4 to work so i can post them to a web site. maybe the next version of flash will install. i'm using a new vaio x sony laptop, plenty of memory and power. would like to buy $1000 cs4 production package but cant risk the dough when i cant even get the downloaded trial to install.

I had an adobe tech support bloke on with me for about 45 mins. He understood my issue and had me create a new user acct and install AIR, Flash Player and then Support Advisor on there first. After these 3 ran complete, he had me download a fresh trial installer to my drive. I was about to have him be able to see my system and watch the progress bar together when he told me how to set that up when BOOM! It crashed again! blue Screen.

The place it seems to crash is 3/4 the way through, around where 'Adobe Media somethin' tries to install. When you are ready to do the flash install it wants to install a bunch of other items with it. That media app is one of them and maybe I shall try it once more WITHOUT including that. I suppose I could try to install it alone later?

Also when cleaning the system using the adobe clean tool, my programs menu in start menu still shows some start up shortcuts for some of these smaller apps that had been installed but that were removed.

I am trying to learn flash and have taken courses in CS4. I would really like to get this going and not have to wait til CS5 and its whole new set of problems comes along.

Other than reinstalling windows 7 ultimate (not in my plan) I cannot think of another thing to try. I was also told that flash player --the free download app--should have no affect on all of this, and nor do any older CS3 apps I already have like Dreamweaver, photoshop and the like. Nor should my copy of acrobat 9.2. I was also able to get into my safe mode but found nothing that looked like a problem to deal with there.

I got the advisor to work on my regularly used user acct (I like to log in as admin) and so I am going to try it there.

Firebreather, I am surprised that a new sony Vaio with mem and power is having probs with this. Yeah my adobe guy told me that maybe the download from their site was bad and to try that again... but yeah, as I said, that's a crock.

Has anyone tried the analyzer from Adobe? - Adobe - Adobe Support Advisor

Adobe Support Advisor inspects the installation log file of an unsuccessful installation of Adobe CS3 or CS4 software. A tech doc link is displayed if a known issue is found.

BTW I was able to install the trial without issue.

Good luck.

sygnus21 said:

Has anyone tried the analyzer from Adobe? - Adobe - Adobe Support Advisor

Adobe Support Advisor inspects the installation log file of an unsuccessful installation of Adobe CS3 or CS4 software. A tech doc link is displayed if a known issue is found.

BTW I was able to install the trial without issue.

Good luck.

have said that I did install it.
still no luck.
Adobe support said to try to redownload and try again. I will do this like 4x. Once I do it that many times they will have to come up with something else.

Sorry

Good luck

thank you all for your wishes of good luck. It may have worked...

I wrote this to Adobe just now...

I have a new update. I have been successful in installing flash cs4 BUT with errors... I have attached the screens of pre install showing what i put in and you can see I did not check off Adobe media Encoder CS4 & Adobe Media Player. I left these out and installed everything else and the program seems to work ok so far. I had noticed that one of these was what was being installed around 3/4 the way through the progress bar whenever it would crash on me and go to blue screen and restart Windows. Someone I know who works in IT said there could be some video card issue but I have no idea. I also do not know what these two sub-apps in the Flash install even do. I have also installed the final screen showing my Flash installed but with errors. I was thinking of trying to install just those now but am reluctant to do this until you tell me what to try next. Thank you.

One last suggestion. If you want the CS4 version of PhotoShop, then why not just run the extended edition? Much smaller application and it does the same thing as the regualar application. I've got it if you want it....I think.

As for the 320GB, he mentioned using boot partition software somewhere in this thread. He may have messed it up. I would do a repair install on that drive, with the 1.5 pulled, before I went pointing fingers at that drive.

Why in the world anyone would want the exact same OS on two drives in the same rig is beyond my type of logic to begin with.