Acer Aspire 4738G Windows Failed


  1. sKypRiNcE
    Posts : 6
    Windows 7 Home Premium 64bit
       New #1

    Acer Aspire 4738G Windows Failed


    Hi guys I need your help..my laptop acer aspire 4738g.so my problem is that now,

    That laptop,while I was playing gta San Andreas online the screen suddenly showed green lines and then it kept flashing and went off and on.then it jammed,so I decided to turn it off by pressing the turn off button on the laptop.then it would not turn on but the fans and all are running,but the screen won't turn on.then it did turn on and it said windows failed to boot and asked me to restore it,I did it then after it restarted itself it sticker at the screen where it does not show anything,just blank.so I turn it off again then now the screen is not showing me anything,all fans are running,the screen is not showing me anything.this happen right after I transferred some files to my laptop from my pendrive and started gta.i really need this laptop for my school stuffs and all guys,please help me,if it can't be fixed imma throw it.thanks.

    Acer Aspire 4738G
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  3. HarriePateman
    Posts : 3,904
    Windows 7 Ultimate 64-bit
       New #2

    Sounds like a hLCD or GPU problem, try plugging the laptop into an external monitor or TV, if the screen shows there then we knows it LCD related. If the LCD trick worked, do some light gaming and see if the dots appear. Also if the external monitor worked, it may be a good idea to have a look at the display settings.

    Also was your laptop hot before this happened? The heat of my old laptop, damaged the screen.

    HLPTech
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  4. sKypRiNcE
    Posts : 6
    Windows 7 Home Premium 64bit
    Thread Starter
       New #3

    Yes my laptop was hot,and then I connected to external monitor as you said and it did show on the external monitor,and then the green lines started to appear again and then it straight showed black screen and started showing input not supported.
    Does this mean my ATi RADEON HD 5470 is gone?And is it worth to service the laptop?or should I get a new one?This one suffered a major damage 2 months back,and now this.
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  6. HarriePateman
    Posts : 3,904
    Windows 7 Ultimate 64-bit
       New #4

    Yes possibly GPU Related. Unfortunately you cant replace a Graphics card in a laptop, as its integrated. Meaning you would have to buy a new motherboard.

    When you boot up the laptop what does the screen show?
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  7. HarriePateman
    Posts : 3,904
    Windows 7 Ultimate 64-bit
       New #5

    Also here is a motherboard replacement, Acer original motherboard - AC37820 - $276.95 US : Notebook Solutions, Parts, Service & Support
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  8. sKypRiNcE
    Posts : 6
    Windows 7 Home Premium 64bit
    Thread Starter
       New #6

    2 months back the motherboard burned and HDD crashed,had to replace them.and now again??is it worth repairing?i paid a lot for this...
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  10. HarriePateman
    Posts : 3,904
    Windows 7 Ultimate 64-bit
       New #7

    Thats a decision your going to have to make, if you do decide to buy a new laptop your data will not be lost though.
      My Computer
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