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Windows 7: Brother MFC Software - setting as Default Scanner Program

31 Aug 2014   #11

7 Professional 32bit

@Layback Bear - it is WiFi and it was installed from the file that was downloaded from the Brother website.

To be clear, the printer/scanner work perfectly fine. It is just an extra window that pops up that shouldn't...for some reason, this specific W7 machine cannot determine what is the default TWAIN driver/software to be used with this device.
Also, there shouldn't be an option to scan from Right Click, I don't have that in the other machines either.
As I mentioned - if I press the Scan button on the device itself it will scan, but instead of doing it automatically - that is, hit the Scan button, I select which PC I want this to go to and the scan starts - it pops this window on the PC and I need to select Brother or Photoshop. Once I do, the scan works perfectly fine. It's just an extra step that for some reason this W7 laptop adds in the middle and it shouldn't.


My System SpecsSystem Spec
30 May 2015   #12

Metro Manila
I think i might be able to solve the problem for others

on the start menu type scanner > click on scanners and cameras > click on properties > Click on events tab > tick the radio box under actions (start this program) >>> remember to repeat the last step for each event under the select an event dropdown box before clicking okay!!

so now rather than getting a pesky prompt, it should do its thing automatically.

hope this helps others.
My System SpecsSystem Spec
30 May 2015   #13

7 Professional 32bit

Thanks, unfortunately it doesn't work. Nothing happens when I press the Scan button on the device, and also it does not remember my selection after re-boot.
My System SpecsSystem Spec

31 May 2015   #14

Metro Manila

Oh man, It makes me feel frustrated when that happens. Now I really can't think of anything that might help. Sorry man!! Hope someone can solve it. I was able to solve my problem that way.
My System SpecsSystem Spec
01 Jun 2015   #15

7 Professional 32bit

No worries, at least you tried

My System SpecsSystem Spec
04 Oct 2015   #16

Windows 7 64-bit

I found the solution.

Instead of going through the normal device settings, you need to go through photoshop. I have CS4, and here's how I did it:

1. File - Import - WIA Support
2. In "WIA Support", click Start (doesn't matter what's checked), and the next window should show your device (I have the DCP-L2540D WLAN), click properties
3. Click Events on top, and make sure "Scan/Image Button" is selected. "Prompt which program to run" was selected, I changed it to "Start this program" and selected which one I wanted.

Be sure to do it for all 4 options (Scan/File, Scan/E-mail, Scan/OCR, Scan/Image)
My System SpecsSystem Spec
04 Oct 2015   #17

7 Professional 32bit

Thank you buckeye. Unfortunately when I try that, a window pops up with the following error:

"The attempt to change the registered event handler failed. Please make sure the device is turned on and connected properly."

It is on and it is connected properly.
My System SpecsSystem Spec

 Brother MFC Software - setting as Default Scanner Program

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