Cannot install Windows Live Essentials 2012


  1. khl
    Posts : 12
    windows 7 64 bit home preium
       #1

    Cannot install Windows Live Essentials 2012


    Cannot install Windows Live Essentials 2012
    Here's the latest in a long series of unsolvable problems where Windows Essentials 2012 can not be installed.

    The repeated error message - error 0x80040609 - source WLX suite

    Installation stops when installing Messenger. There are no previous Messenger installations on the computer.

    The computer is running 64 bit Windows 7 . Windows was freshly installed on the computer a few months ago with no problem.

    To save the time of asking me to take steps that will not work:

    Windows firewall is turned on.

    I've downloaded and tried running the offline standalone installer.

    I'm running current DirectX.

    All Windows Live directories and files have been removed. Uninstall advice does not work because the programs were never installed in the first place

    I've downloaded the installation fail fixit and run it.

    I've run Windows update.

    I've found and zipped the installation log file but so far there's no place to send it.

    There are no viruses or malware

    Windows Media Player already is installed.

    I've run msiexec /unreg
    msiexec /regserver

    The Windows Installer service is running.

    Here are two other alleged solutions that did not work.

    Ran MSCONFIG and set it for only start up services. Then ran the Windows Live full offline installer and got the identical error failure.

    Ran CCleaner twice. Then ran the Windows Live full offline installer and got the identical error failure.

    I started Revo Uninstaller. Windows Essentials 2012 does not exist in the add/remove programs list.
    I checked Control Panel. Windows Essentials 2012 does not exist in the add/remove programs list.

    I've used Regedit to remove all reference to Windows Live. Then ran the Windows Live full offline installer and got the identical error failure.

    So no one has to ask: I've run sfc/scannow. it found no problems
      My Computer


  2. Posts : 13,576
    Windows 10 Pro x64
       #2

    What`s in Windows Live Essentials that you need ?
      My Computer


  3. Posts : 1,519
    Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
       #3

    I've run sfc/scannow. it found no problems
    Did you remember to put in the space between sfc and the / as required?
      My Computer


  4. khl
    Posts : 12
    windows 7 64 bit home preium
    Thread Starter
       #4

    Berton said:
    I've run sfc/scannow. it found no problems
    Did you remember to put in the space between sfc and the / as required?
    Yes, I did.
    Here's what happened.

    C:\Users\Owner>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    Still hoping someone has a solution.
      My Computer


  5. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #5

    This MS website might help you. Take note of having to delete the Windows Live folder in your Program Files. There is a bold type bit informing you of that.

    Cannot install Windows Essentials 2012 Error: 0x80040607 - Microsoft Community
      My Computer


  6. khl
    Posts : 12
    windows 7 64 bit home preium
    Thread Starter
       #6

    Ranger4 said:
    This MS website might help you. Take note of having to delete the Windows Live folder in your Program Files. There is a bold type bit informing you of that.

    Cannot install Windows Essentials 2012 Error: 0x80040607 - Microsoft Community
    I've already tried and it does not work.

    In the first message in this thread, I clearly noted, "All Windows Live directories and files have been removed. Uninstall advice does not work because the programs were never installed in the first place"


    Also, it's getting worse.

    The installer demands that I first install Microsoft .NET framework 3.0. That's correct 3.0. I've tried that and getan error message that 3.0 can not run on Vista. Well, as already mentioned, I'm running Windows 7 64 bit. So every step I take makes things worse and drags me further away from a solution.

    The more details I post on the problem, the less good it does.
      My Computer


 

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