Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Strange Adobe Reader Window

05 Feb 2009   #1
Saltgrass

Windows 7 x64
 
 
Strange Adobe Reader Window

Today for the first time I noticed a small window titled "Adobe Reader" show up on my desktop when I go to my bank's website. The window only has a Question Mark and an OK button with no close option.

At the same time, I cannot seem to see my statements, which are adobe pdf files, even though the protected mode is off.

Perhaps it is a coincidence I installed Photoshop CS4 last night, but probably not.

I will wait until tomorrow to do a restore to see if anyone has any other suggestions. Or anything to check out for the beta.


My System SpecsSystem Spec
.
05 Feb 2009   #2
virusquillo

Windows 7 x64
 
 

Try to disable de adobe plugin on the browser to open the pdf with the adobe program and not inside de browser.
I had the same problem in firefox and solved this way, maybe an adobe compatibility issue with windows 7, but nothing relative to CS4 install.

Saludos.
My System SpecsSystem Spec
05 Feb 2009   #3
Saltgrass

Windows 7 x64
 
 

Good idea, but did not help. The window only shows up when I go to an https: page, like a bank. No .pdf files are being opened at the time.

Since the first time I saw it was today, which was also the first time I have gone to a secure site since I installed CS4, I do believe it is related to that. Maybe just something installed along with the Photoshop install. Of course, there was a warning during the install about needing XP or greater

-----------------------
Well, maybe you are right. I checked the add ons again and there was a second add on. One was an Adobe Link Helper and one Adobe PDF Reader. The Reader seems to have stopped it. I believe the program is AcroBroker.exe, but not sure.
My System SpecsSystem Spec
.

06 Feb 2009   #4
Saltgrass

Windows 7 x64
 
 

Just some additional information that might be related. I mentioned I was having problems seeing or downloading my bank statements in .pdf form. It turns out the statements were being stored in a folder on my computer, but when I did get to where I could see them, clicking on the save button did not seem to work. I found the files in the folder below but was unable to save them to a folder of my choosing from within IE/Adobe Reader 9.

The strange Adobe pop-up window might be some type of indication of the problem, but since it contained no information, it wasn't very helpful

I got this window after I changed from Adobe Reader 9 to 8.13. I guess I now know what the blank one was trying to tell me.

I started another thread to see if other folks are having such a problem.

C:\Users\YourUser\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\


Attached Images
Strange Adobe Reader Window-capture.jpg 
My System SpecsSystem Spec
12 May 2009   #5
Charbroil57

Windows 7 Home Premium x64 (clean install 8/05/2015)
 
 

Quote   Quote: Originally Posted by Saltgrass View Post
Today for the first time I noticed a small window titled "Adobe Reader" show up on my desktop when I go to my bank's website. The window only has a Question Mark and an OK button with no close option.

At the same time, I cannot seem to see my statements, which are adobe pdf files, even though the protected mode is off.

Perhaps it is a coincidence I installed Photoshop CS4 last night, but probably not.

I will wait until tomorrow to do a restore to see if anyone has any other suggestions. Or anything to check out for the beta.
I was having the same problem on Windows 7 RC, 7100 x64 (small window titled Adobe Reader with only question mark, OK button, and red Close button) when I tried to view PDF files in the browser. I went to the Adobe website and started a 9.1 download again and was offered the option to repair the existing install which I allowed and this corrected the problem.
My System SpecsSystem Spec
09 Jun 2009   #6
dlrarjr

 
 

I to getting blank box with question mark when i try to open http: tried repairing adobe reader without success, anyone have some clues as to what I should try
My System SpecsSystem Spec
09 Jun 2009   #7
holo88

Windows 7 Ultimate x32
 
 

did the 'HTML' or some other web-based extension somehow get tied to adobe?
think i had an error like that a few builds back. check your default file associations.

good luck (there's no thumbs up emoticon )
My System SpecsSystem Spec
09 Jun 2009   #8
Charbroil57

Windows 7 Home Premium x64 (clean install 8/05/2015)
 
 
Adobe Questionmark!

Quote   Quote: Originally Posted by dlrarjr View Post
I to getting blank box with question mark when i try to open http: tried repairing adobe reader without success, anyone have some clues as to what I should try
Refer to this post...Strange Adobe Reader Window
My System SpecsSystem Spec
10 Jun 2009   #9
dlrarjr

 
 

I have fixed the problem by opening adobe going into accessibility setup assisstant and Set Adobe to not display in the browser under Adobe's internet settings. seems to working fine now.
My System SpecsSystem Spec
Reply

 Strange Adobe Reader Window




Thread Tools




Similar help and support threads
Thread Forum
Adobe Reader XI
I forgot I didn't have a .PDF reader on my comfuser, so in a bit of a hurry 2 days ago, I DL'd Adobe Reader XI. Today, I went into Adobe Reader's preferences & selected "Do not download or install updates automatically". I also went into the registry & (using MSConfig as a guide) deleted Adobe's...
Software
Adobe Reader
I have a problem with Adobe 9 since I upgraded to win 7 and it is I cannot open anything and I get a box with a ? on the left top and OK at the bottom right. Can anyone tell me how to cure the problem please. Thanks
Browsers & Mail
adobe reader 9
adobe reader is installed on this HP Mini from factory. when do u use it?
Software
Adobe Confirms New Adobe Reader Zero-Day Bug
More - Adobe Confirms New Adobe Reader Zero-Day Bug - Still evaluating if out-of-band patch is necessary - Softpedia
News
Adobe Reader 9.3
I've noticed that when I click on a pdf file or view its properties, it displays that it opens with Adobe Reader 9.2. However, I updated from 9.2 to 9.3 a while back. The files open with no problems and 'Programs and Features' shows that 9.3 is installed. Does this occur with anybody else? ...
Software


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:01.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App