Upgrade issue


  1. PatrickRobinson
    Posts : 87
    Windows 7 Professional 32-bit
       New #1

    Upgrade issue


    4 years ago I upgraded from Windows 7 Starter to 7 Professional. I had to restore from a Factory Image and now have 7 starter again. I didn't realize that I would need more than the Product ID to reinstall. I need an Upgrade Key and after approx 2 hours on the phone with Microsoft, i was disconnected without receiving any help. How can I get an upgrade key? Support via telephone was of no help. I spoke with 6 different departments...none of which could/would help. Please, any ideas?
      My Computer
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  3. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #2

    Once you loose your COA key and Microsoft says no I have no idea other than buying another legal key from a reputable seller.
      My Computer
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