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Windows 7: Adobe Illustrator CS4 shuts down and has memory error

05 Nov 2009   #1
deb g

windows 7
Adobe Illustrator CS4 shuts down and has memory error

Okay gang, I am running Windows 7 and I keep getting an error message when trying to export Adobe Illustrator CS4 files to a PSD. It tells me I do not have enough memory. The files have ranged from 713 KB to 9MB. And I cannot export them when I make changes to the files even though the same files have been exported previously.... I cannot get an answer form Adobe....go figure....And I am at my wits end....I have design schedules and deadlines and need to resolve this. AI also shuts down on its own...It opens the screen just about comes up and it shuts down. I have to restart my computer.

I have
Intel Core2 Quad CPU Q6600@2.4GHz
TB hardrive

My computer guru's at Computer Works built my machine, updated my OS, drivers etc. so I didn't do it all on my own.

I am going crazy! CAN ANYONE HELP?????

My System SpecsSystem Spec
05 Nov 2009   #2

Windows Vista Home Premium -> Windows 7 Home Premium

I hear the same complaints constantly from my wife about illustrator CS2.

Try this:
Rename your AIPREFS.AI file to .save and try again. Works every time.
My System SpecsSystem Spec
05 Nov 2009   #3
deb g

windows 7

I have used this to fix Photoshop problems and it has always worked like a dream there too, but it didn't work for me this time. I am ready to pull my hair out, have been on the phone with Adobe multiple times and get know where. Thanks for trying though )
My System SpecsSystem Spec


 Adobe Illustrator CS4 shuts down and has memory error

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