Windows 7 Error Message Installing Software


  1. Posts : 15
    Windows 7 Home Premium 64bit.
       #1

    Windows 7 Error Message Installing Software


    Computer is dell XPS 8700, Windows 7 Home Premium 64 bit. Part way through the software program installation process I get the attached error message and everything rolls back. Is there a fix for the problem?

    John
    Attached Thumbnails Attached Thumbnails Windows 7 Error Message Installing Software-error-msg.jpg  
      My Computer


  2. Posts : 2,573
    Win7 Ultimate X64
       #2

    Can you tell us what software you are trying to install ?
      My Computer


  3. Posts : 15
    Windows 7 Home Premium 64bit.
    Thread Starter
       #3

    The program is called Serif Page Plus X5 (version 5) I have installed the program on another machine without a problem. That machine is a Dell XPS 410 running Windows 7 Home premium
      My Computer


  4. Posts : 15
    Windows 7 Home Premium 64bit.
    Thread Starter
       #4

    Solved problem with the following suggestion on another forum

    The command
    fsutil resource setautoreset true C:\ apparently clears the file system transaction log (assuming that C: is the drive on which Windows is installed). The transaction log is used by the Windows file system to recover when a file error occurs; errors like the one quoted in this thread indicate that the log has become corrupted, so you need to clear the log to correct the error.
      My Computer


 

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