New
#21
hi Ex Brit
thanks for the reply...but as I said in my post I did go to the microsoft site previously and I also tried your link and in both cases it said messenger was already installed so that didn't solve my problem.
What did work for me was a freeware utility called ZapMessenger which removed the previous install.
Only then was I able to download and install messenger directly from the microsoft site, and once completed, messenger worked.