any wordpress people here? need help on something.

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  1. Posts : 249
    Win 7 Pro, Mac OS Sierra
       #1

    any wordpress people here? need help on something.


    I have a wordpress site. Im unable to access a certain page from the admin area once Im logged in as admin.

    get a blank page and this error. you do not have sufficient permissions to access this page. (wp is installed in the root directory here).

    so, I created a duplicate site under /test, (different database) same theme, same settings and 0 plugins, same host.... and no problem here... that page in admin area loads fine. no errors.

    trying to figure out what is causing this. any ideas?

    I've removed the theme and installed from scratch, disabled plugins. same problem. ive checked file and folder permissions using ftp... all seem fine. im stumped. Im thinking a plugin issue, but I turned off plugins and the problem was still there.
    Attached Thumbnails Attached Thumbnails any wordpress people here? need help on something.-error.png  
    Last edited by macgig; 29 Mar 2015 at 10:56.
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  2. Posts : 284
    Windows 7 Professional 64bit
       #2

    Check permalinks
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  3. Posts : 249
    Win 7 Pro, Mac OS Sierra
    Thread Starter
       #3

    permalinks seem ok.
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  4. Posts : 284
    Windows 7 Professional 64bit
       #4

    Permissions are set at 755?
    Repair SQL database.
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  5. Posts : 249
    Win 7 Pro, Mac OS Sierra
    Thread Starter
       #5

    admin folder is 755, themes.php is set to 644.

    how do I repair the sql db? is that done with phpMyadmin?
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  6. Posts : 284
    Windows 7 Professional 64bit
       #6

    Yes, exactly through phpMyadmin
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  7. Posts : 2,177
    Windows 8.1 Pro x64
       #7

    I have had similar issues to this in the past and it was due to the Web Application Firewall within the hosting control panel blocking certain actions, i had to create a rule to allow those actions.
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  8. Posts : 249
    Win 7 Pro, Mac OS Sierra
    Thread Starter
       #8

    JDobbsy1987 said:
    I have had similar issues to this in the past and it was due to the Web Application Firewall within the hosting control panel blocking certain actions, i had to create a rule to allow those actions.
    repaired the tables/db. problem still exists... in the control panel i'm not seeing any firewall related stuff that I can check or change.
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  9. Posts : 2,177
    Windows 8.1 Pro x64
       #9

    It depends what hosting provider you are with and which control panel you have (cPanel, Plesk etc).

    It maybe that you don't have a Web Application Firewall or if you do then maybe you can see it and you may need to contact your hosting provider.

    I can't be certain that is the issue but it looks similar to my issue.

    See if you can see an error log on your hosting control panel, are there any errors around the time you get that error?
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  10. Posts : 249
    Win 7 Pro, Mac OS Sierra
    Thread Starter
       #10

    ixwebhosting. they don't have cpanel. I dont even think it's plesk. it's horrible whatever it is. I dont see any options for viewing logs.
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