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#1
CCleaner ccsetup504.exe: "...side-by-side configuration is incorrect"
Hi,
I can't seem to install any version of CCleaner and maybe other progs., too.
I'm presented with the following two errors:
1. "The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail."
2. "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access them."
I've downloaded the latest version - 5.04.5151 - to the downloads folder, as well as a copy of the previous version - 5.03.5128 - but neither will install. I uninstalled the previous version, in prep for the new one, but can't re-install it, not even via the original 5.03.5128 file I had saved months ago.
I Googled for some help and found Microsoft's KB on "Windows cannot access the specified path...":
"http://support.microsoft.com/en-us/kb/2669244
I've been through 1 - 6, to no avail
Only 5 was relevant: I "unblocked" the file, owing to Properties stating "This file came from another computer and might be blocked to help protect this computer". It didn't make any difference, nor to 5.03.5128.
I Googled "...side by side configuration is incorrect..." and this is where I've come to a dead end.
I'd be really grateful for some help.
I don't want to uninstall any other progs and discover I can't re-install them, either.