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Windows 7: Uninstalling IE and Windows Media Player

03 May 2015   #1

Windows 7 Ultimate x86
Uninstalling IE and Windows Media Player

My IE And WMP have crashed and isn't opening anymore i want to unistall IE but i can't delete it this problem is the same with WMP... When i try to install WMP or IE i can't install it because the program is already installed


My System SpecsSystem Spec
03 May 2015   #2

Linux Lite 3.2 x64; Windows 7, 8.1

Go to CP / programs and features. Click Windows Features. You should be able to un/install there.
My System SpecsSystem Spec
03 May 2015   #3

Win-7-Pro64bit 7-H-Prem-64bit

About all you can do is turn the windows features on or off to see if they reset,
In most cases a failing to open built in program like these two would be caused by 2 types,
1) a third party antivirus program = most likely
2) malware or similar corrupt files you've downloaded recently

I would suggest using clean boot to see what happens,
Use Clean boot,
Click Start and type in the search box,
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here,

If you choose to Uninstall ie9-10-11 see this,
Internet Explorer 10 - Install or Uninstall in Windows 7

See a video here Uninstall three versions of ie in about three minutes,
Internet Explorer 9 - Uninstall

Windows Update Settings - Change

Windows Update - Hide or Restore Hidden Updates

Review Jacee’s instructions to run Adwcleaner here post #7,
Ignore the title of the thread,
On the BleepingComputer site use the button that looks like this,

You can use these free tools to see if they find anything,
Manually Update them before running full scans,
Try not to use your computer while the scans are running, (one at a time of course).
See this tutorial on how to download and run Malwarebytes,
Also use the Custom scan option not the Threat scan,

Please Do Not clean/ Delete or Remove Any detections before posting the scan results first before review especially Malwarebytes,
SAS is safe to remove anything it finds
This one is the longest up to 4 hours, the others are only about 45 minutes,
My System SpecsSystem Spec

03 May 2015   #4

Windows 7 Ultimate x86

thanks all for replying
My System SpecsSystem Spec
03 May 2015   #5
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

I can think of something that might cause I.E. and WMP to stop working. I noticed in another thread that your system was infected not long ago and could of changed things that haven't been repaired.

Complete this tutorial and post here and we can take a look.

Windows Genuine and Activation Issue Posting Instructions
My System SpecsSystem Spec

 Uninstalling IE and Windows Media Player

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