bad install disk

Tim Casey · 14 Nov 2009

I've installed Windows 7, now I'm trying to install Office Outlook 2007 but my disk is bad and it doesn't install.

I downloaded the trail version from Microsoft website thinking I could use my disks product key to activate it but that didn't work.

Does anyone have a link to customer service, I've been looking but can't seemed to find the right place to get an answer.

Any help would be appreciated, Thanks

Adrian · 14 Nov 2009

Tim Casey said:

I've installed Windows 7, now I'm trying to install Office Outlook 2007 but my disk is bad and it doesn't install.

I downloaded the trail version from Microsoft website thinking I could use my disks product key to activate it but that didn't work.

Does anyone have a link to customer service, I've been looking but can't seemed to find the right place to get an answer.

Any help would be appreciated, Thanks

Hello Tim and welcome to windows 7 forums,
Your best bet is to open up your office suite and get support at any question mark icon.

bobkn · 14 Nov 2009

Tim Casey said:

I've installed Windows 7, now I'm trying to install Office Outlook 2007 but my disk is bad and it doesn't install.

I downloaded the trail version from Microsoft website thinking I could use my disks product key to activate it but that didn't work.

Does anyone have a link to customer service, I've been looking but can't seemed to find the right place to get an answer.

Any help would be appreciated, Thanks

How to replace Microsoft software or hardware, order service packs and product upgrades, and replace product manuals

I've never had occasion to use this service, but I believe it's where you need to go.

For future reference: every Microsoft installation CD or DVD I've had was not copy protected. I always copy the disk, lock away the original, and install from the copy.