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Windows 7: Corrupt rar/winrar Archive

15 May 2015   #1

Windows 7 Ultimate x64
Corrupt rar/winrar Archive

Have a customer that is uploading a .zip file made with WinRAR on a PC

to our FTP Server (Server 2003), when we try to use WinRar to unzip the

file after copying it from the FTP server to a PC we get a Diagnostic

Message: The archive is corrupt.

I've also tried uncompressing the file on the FTP server itself, using

the default windows unzip, it also reports that the file is corrupt.

The customer says that after he uploads it to the FTP server, he can

download it back and then uncompress the file just fine. We are not

experiencing the same problems with anyone elses files.

I double checked the login account permissions, and they are exactly as

they are supposed to be.

Any one have any idea what our customer is doing wrong?

My System SpecsSystem Spec
15 May 2015   #2

Windows 7 Ultimate x64 SP1

Some ideas:
- are you both using the same version?
- will it work if client just compress a simple txt document and upload that one?
- perhaps the rar file is missing a crucial portion and that's why it isn't working for you but works for the client.
- will it work if client compress as zip file and upload that one
- have him uninstall/reinstall WinRAR

I have no idea whether the above are nonsense or valid concerns. I use WinRAR too but not sure.
My System SpecsSystem Spec

 Corrupt rar/winrar Archive

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