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Windows 7: Updating CCleaner

18 May 2015   #1
Emery10046

Windows 7 Home Premium 64bit
 
 
Updating CCleaner

I run windows 7 64 bits and use CCleaner. I'm having difficulty up dating CCleaner to the new version, 5,05.5176. I follow all steps to update, as stated by Priform but the updated version will not Download.
I use Firefox, latest version, need assistance.




My System SpecsSystem Spec
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18 May 2015   #2
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

What's the error message - and are you using auto-update? (Ccleaner check for updates in settings)

Edit: Also try downloading and installing the Slim Build from here and try installing straight over the old version.

CCleaner - Builds
My System SpecsSystem Spec
18 May 2015   #3
marsmimar

Microsoft Community Contributor Award Recipient

 
 

It's possible that a CCleaner file became damaged or corrupt. See if you can delete CCleaner from Control Panel > Programs and Features. Then try installing a fresh copy from here:

CCleaner - Download
My System SpecsSystem Spec
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27 Mar 2019   #4
turnercj

Windows 7 Home Premium 64 bit
 
 

I've been using CC Cleaner for a while now, no problems. In the last few days I've had a request from CC Cleaner to access the hard drive, I presume for an update. Because of this request I cannot access CC Cleaner to do my usual clean up. What's the best way forward allow access to the hard drive or, just uninstall CC Cleaner and use Windows Disk Clean Up instead?
My System SpecsSystem Spec
27 Mar 2019   #5
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi turnercj,

Quote   Quote: Originally Posted by turnercj View Post
I've been using CC Cleaner for a while now, no problems. In the last few days I've had a request from CC Cleaner to access the hard drive, I presume for an update. Because of this request I cannot access CC Cleaner to do my usual clean up. What's the best way forward allow access to the hard drive or, just uninstall CC Cleaner and use Windows Disk Clean Up instead?
Have you opened CCleaner and then clicked Check for updates in the bottom right of the screen?
My System SpecsSystem Spec
27 Mar 2019   #6
MourningStar

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I have stopped updating and reverted to an earlier version based on an issue I posted ( CCleaner Active Monitoring Returns ... over and over, and over ... ) and relevant follow-ups/related threads. Have these issues been resolved and we can return to regular updating?
My System SpecsSystem Spec
27 Mar 2019   #7
turnercj

Windows 7 Home Premium 64 bit
 
 

Hi Paul, Thanks for your reply. No, I can't open CC Cleaner. I think I will uninstall and then re-install, there's just that nagging doubt in my mind that CC Cleaner isn't as squeaky clean as it used to be!
My System SpecsSystem Spec
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28 Mar 2019   #8
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi turnercj,

Quote   Quote: Originally Posted by turnercj View Post
No, I can't open CC Cleaner.
Have you tried running CCleaner from an elevated command prompt?
  • Click Start.
  • In the search box type cmd.
  • Right-click the cmd icon from the search results under Programs and select Run as administrator.
  • The elevated command prompt window will now open.
Type: cd C:\Program Files\CCleaner > Enter.
Type: CCleaner.exe > Enter [or whatever you named CCleaner as followed by .exe].

I hope this helps!
My System SpecsSystem Spec
28 Mar 2019   #9
turnercj

Windows 7 Home Premium 64 bit
 
 

Hi Paul, It certainly did! Just found that the version I have is 5.15.5513 and the version it wants to download is 5.55.7108. Thank you so much for the information, it's great to have experts on SevenForums.
My System SpecsSystem Spec
28 Mar 2019   #10
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi turnercj,

Quote   Quote: Originally Posted by turnercj View Post
Hi Paul, It certainly did! Just found that the version I have is 5.15.5513 and the version it wants to download is 5.55.7108.
Sorry, are you saying that you managed to run CCleaner and update it and it now works?
My System SpecsSystem Spec
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 Updating CCleaner




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