XPS Viewer printing defaults to 2 copies


  1. Posts : 2
    Windows 7 x64
       #1

    XPS Viewer printing defaults to 2 copies


    When we open an XPS file and go to print the file, it automatically defaults to printing 2 copies, no matter how many pages.
    Printing from any other program it stays at 1 copies in the print dialog.

    We reinstalled the printer, set another printer as default, removed the XPS Service and Viewer and reinstalled them, and did a system restore to before the problem started and it still continues to happen.

    When we open the print dialog and first just select a different printer, the copies field goes back to 1. Then clicking back on default printer it stays at one, but every time the dialog box is opened again, it goes back to 2 by default.

    Can there be a registry setting that is doing this? Or is there a way to set all the values back to default? I'm pretty stuck on this one.

    System is Windows 7 Pro x64.
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello and welcome stccompu mate system specs please and just what is your default printer? make model etc etc ??

    System Info - See Your System Specs
      My Computer


  3. Posts : 2
    Windows 7 x64
    Thread Starter
       #3

    I wont be able to get the specs until tomorrow but why would that matter? There are 2 PC's in the building doing it, completely different specs, manufacturers, hell even one is an AMD and the other is an intel.

    As for the printer it is a HP Laserjet CP2025. Connected through a network connection. Static IP address. About 15 computers in the building print to it, but this computer and one other are having the issue. This printer is not the default printer on one PC.

    The problem is not with the printer, its with the XPS software. Like I said, every other software that can print automatically goes to 1 copy, only XPS viewer defaults to 2.
      My Computer


  4. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #4

    Ok mate I will leave it with you I only asked for the specs because most times we have to look at machine specs to see what they are compatible with.
      My Computer


 

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