LG Cyberlink PowerDVD

I ust finished installing this, because it came bundled with a new LG optical drive that arrived today. During the installation, it popped a dialog saying that it was designed for XP SP2, and whether to go ahead and install it or not. Obviously, I did, but when I tested PowerDVD with a movie DVD, the video plays properly, but with no audio. Nothing is muted and the volume is at max. I went to the configuration, but the audio only had two settings window...the first for number of speakers, and the second for the output mode. I tried every combination that I could think of, but no solution.

Half of the reason that I bought this particular drive is because it included this software. Is there any way to get it to work...short of installing XP?

It looks like you are trying to run that Audigy sound card in windows 7. That card will work in XP but not in Vista or Windows 7. Creative just does not support that card. It is not the fault of Vista or Windows 7 as they did not make the card. I installed the Fatality Titanium just because of that same problem.

I have been running my Audigy ever since the first beta release of W7, and I have never had a problem like this before. It's not the audio card, it is the PowerDVD software.

So I am guessing that you are running cyberlink 7 ultra for Blue Ray?

No. It's version 7, but it says nothing about Ultra. It can't be for blu ray, because it came bundled with a drive that isn't blu ray either.

I am trying to gather information as to help me think about what might be the problem you have as I use and have used Cyberlink from 7 up to version 9 now. My versions have always been Ultra. The PowerDVD came with my 3870X2 video card but I only use that on the laptop for my son to watch DVD's.
In the settings, I don't know what type of configuration you have for speakers IE: hooked up to a receiver, 5.1 hook up off the card to what ever speakers. Anyways, the settings in Cyberlink are preset for a two speaker. I have SPDIF as I have the optical output. I don't know if your version Audigy has the optical (SPDIF). If so then you may have to manually change that in the configuration. Did you update or change anything when this happened? Has the bios changed for the audio? Have you checked if the Audigy or the motherboard is the main source for Audio? Please be patient with me as I am trying to figure out what setting is causing the problem.

Very strange, I rebooted into XP x64 and installed the LG software, and in addition to PowerDVD, it installed the InterActual Player, but there is no sound using either of them. The only things that don't match what it says that it is compatible is that (1) it doesn't say. one way or the other, that it is compatible with x64, and (2) and it said that it was designed for SP2, while I have SP3.

I was considering whether to purchase PowerDVD directly from Cyberlink, but unless I got the full retail package, the upgrade would still involve my current LG bundle, and since it's having the same problems on both XP x64 SP3 and W7 x64 RTM, I'm not going to bet on whether it would work or not.