New
#1
Program no more working
Hello
Hopefully am posting in the right section. I downloaded "Stellar Phoenix Windows Data Recovery" which has a trial period and after installation the program ran smoothly but when I tried 2 open it again it did nothing but freezing the whole computer forcing me to restart, which only happens when i switch off the PSU button, and kept over doing it. I contacted their support guys who where to no help at all and couldn't figure why the prog used to work then not anymore and what could possibly freeze the system so I thought about formatting which helped in nothing so installed XP to check and the prog launched perfectly. I reinstalled 7 again and the problem is back, the program no more freezes the system but just keeps loading and doesn't open but after a very long while and few attempts to run it. furthermore, when I try 2 end the process it keeps showing in the task manager!
Any suggestions?
Thanks