Nightmare: My Commerce and EaseUS


  1. Posts : 147
    Windows 7 Professional
       #1

    Nightmare: My Commerce and EaseUS


    I have just experienced the worst nightmare of my years of computing life attempting to contact any software company: My Commerce and EaseUS. I had download a trial version of EaseUS Home. Hours earlier tonight I purchased EaseUS 8.8 Workstation through My Commerce and was sent a purchase confirmation, license code, etc. It said: "You will receive additional information via email shortly." I have not received a download link. A little while ago the TRIAL version icon popped up on my screen out of the blue.
    Nightmare: It is impossible to get through to MyCommerce to file customer service request.. After filling out the request information, McCommerce requires you to play a stupid, idiotic picture game to verify "I am not a robot." You have to selected photos among several that are identical subjects. This I have done at least 10 times. Problem is: the request submission loops and loops and comes back to an empty information box to fill out again – and the game again.
    Have any of your attempted to get through to this foreign company CHENGDU YIWO Tech Development Co., Ltd. that developed EaseUS? I apologize for this long posting, but this horrible situation is unlike anything ever. ellenc
      My Computer


  2. Posts : 1,025
    Linux Lite 3.2 x64; Windows 7, 8.1
       #2

    support@***********
    Attached Thumbnails Attached Thumbnails Nightmare:  My Commerce and EaseUS-screenshot-10252015-01-10-16-am.png  
      My Computer


  3. Posts : 147
    Windows 7 Professional
    Thread Starter
       #3

    My Commerce EASEUS


    Sorry, there's nothing in the reply box but support@--
      My Computer


  4. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #4

    ellenc said:
    It said: "You will receive additional information via email shortly." I have not received a download link.
    Did you look in your junk/spam email folder to see if that email is there ?
      My Computer


 

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