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Windows 7: Games and applications CTD with error code 0xc0000005

17 Jan 2016   #1

64 bit Windows 7
Games and applications CTD with error code 0xc0000005

Many of my applications, specifically games have been crashing to desktop sporadically sometimes after a couple minutes and sometimes after a couple hours with the BEX message and the error code 0xc0000005.

According to my event viewer, it has occurred over the past year but recently its become more frequent during one of my games. I've tried quite a few different things but none seem to work:
  • Ran memtest86 for a couple hours with 2 successful passes
  • Reinstalled my applications
  • Updated my graphics and sound card drivers
  • Updated directx and C++ redistributable
  • CCleaner to clean registry
  • Defragged my C drive
  • Chkdsk + sfc /scannow (no errors)
  • Reset CPU and GPU back to stock settings
  • Created a new user profile but applications still crashed
  • Exceptions added for crashing applications in comodo and AVAST

Short overview of my specs:
  • msi gtx 970
  • intel i5 2500k
  • 650W antec PSU
  • ASUS P8Z68V-Le Mobo
  • Coolermaster Hyper 212EVO CPU cooler
  • 2 x 4gb DDR3 Kingston HyperX RAM
  • 1TB 7200RPM 32MB Seagate Barracuda HDD
  • AVAST antivirus + Comodo Firewall
My specs are definitely within the recommended specs of the games i play.

Now i'm at the point where i'm tired of trying vague, generic fixes and want to actually figure out the issue to these crashes. I attempted to analyze the minidump .dmp file gathered when one of my games (Maplestory) crashed but since i'm not very good at debugging, i can't seem to find the root of the exception.

So, i'm hoping that someone here can take a look at the minidump linked on dropbox and locate the faulting module (i presume? or maybe its a hardware issue i overlooked).
I appreciate all the help i can get!! And please let me know if i can provide anymore info to make it easier! Thanks!

My System SpecsSystem Spec
17 Jan 2016   #2

64 bit Windows 7
Crash dump extra info

I've analyzed the crash dump on WinDbg with the command !analyze -v, and these are the lines of interest:






00163a18 00000000 unknown!unknown+0x0
00163a1c 77c0b60d ntdll!ExecuteHandler2+0x26
00163a40 77c0b5df ntdll!ExecuteHandler+0x24
00163a64 77c0b580 ntdll!RtlDispatchException+0x127
00163af0 77bc0133 ntdll!KiUserExceptionDispatcher+0xf
00163fb4 00000000 unknown!unknown+0x0
00163fb8 77c0b60d ntdll!ExecuteHandler2+0x26
00163fdc 77c0b5df ntdll!ExecuteHandler+0x24
00164000 77c0b580 ntdll!RtlDispatchException+0x127
0016408c 77bc0133 ntdll!KiUserExceptionDispatcher+0xf
00164550 00000000 unknown!unknown+0x0
00164554 77c0b60d ntdll!ExecuteHandler2+0x26
00164578 77c0b5df ntdll!ExecuteHandler+0x24
0016459c 77c0b580 ntdll!RtlDispatchException+0x127
00164628 77bc0133 ntdll!KiUserExceptionDispatcher+0xf





Again, here's the .zip of the crash dump.

I've tried and failed to find out what initially caused the exception handling recursion (because i'm new to using WinDbg). So i'm hoping the more experienced people here can help me out!
My System SpecsSystem Spec

 Games and applications CTD with error code 0xc0000005

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