WLM does not work after upgrade to Win10 and rollback to W7


  1. sigi08
    Posts : 5
    Windows 7 home premium 64bit
       New #1

    WLM does not work after upgrade to Win10 and rollback to W7


    Hi,
    I'm a support guy for seniors who have problems with computers/windows.
    A "client" has a problem with WLM 2012 after upgrade/roll back to Win10 - W7.
    Here the existing pop account can receive mails but no mails are sent via smtp.
    Also creation of a new/other e-mail (Gmail or pop) account is not possible.
    Reinstallation of WLM 2012 did was not successful.
    Installation and configration of Mozilla Thunderbird, everything work very well.
    My "client" was satisfied with this solution.
    I have a collegue helper, who has a simular problem (W7); no send/reply;
    did WLM recovery function, deleted "Mail.MSMessageStore"; uninstalled WLM2012 cleaned up
    revo uninstaller also registry; reinstalled WLM2012; but no success.
    Thunderbird worked perfect, but his client likes to use WLM.

    What can be done to get WLM working again?
    Sigi
      My Computer
    Quote Quote

  3. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #2

    Hiyya sig mate if I were you I would back up all the data and clean that drive and reinstall 7 this happens so frequently it seems to me 10 to 7

    I if you reinstall 7 then make sure the updates are set to let me check them before download and install them and look out for KB3035533 particularly and others.

    There is this that will clear 10 files downloaded accidentally Ultimate Outsider: Using GWX Control Panel to Permanently Remove the 'Get Windows 10' Icon got it on all my machines now.
      My Computer
    Quote Quote

  4. sigi08
    Posts : 5
    Windows 7 home premium 64bit
    Thread Starter
       New #3

    thank's for the quick response; I will forward your advice to the "client" and my colleague.
    They will be not happy, I assume.
    Sigi
      My Computer
    Quote Quote

 

  Related Discussions
Can't upgrade to Win10
in Windows Updates & Activation

When Win10 was released, I was offline. Now I can't upgrade! I've reserved an upgrade, but it won't ask me to upgrade! :mad:
Win10 upgrade is not possible.
in Installation & Setup

Hi Folks, I just found this on my Laptop. 365831 365832 365833
I attempted to do an in place upgrade. After the upgrade was apparently complete the screen went black and there was no activity. I waited a bit, but no change; so I decided to force reboot my computer. I entered safemode and received a message about the upgrade not being successful and rollback...
IE9 to IE8 rollback does not work
in Installation & Setup

Hello, I recently upgraded to SP1 via Windows Updates. Also, IE was upgraded from 8 to 9 around the same time. Ran a disk cleanup, and removed SP1 backup files. Tried to rollback from IE9 back to 8. IE9 is successfully removed but 8 does not come back. I cannot find a standalone installer for...
Rollback Win7 ultimate upgrade
in Installation & Setup

I bought an upgrade from 7 home premium to ultimate and it is now saying it is counterfeit. It accepted the upgrade activation the first time but within 2 months it said it was counterfeit. I got a new key from the vendor and it activated then 2 months later it says counterfeit again. I would...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 11:39.
Find Us