Is there a tool to collect a list of all installed programs?

dc2000 said:

Thank you fellas. Indeed wmic command is very close to what I need.... except I just tried it on my system and it doesn't seem to have every program/entry that I see in my Control Panel -> Programs and features list. Do I need any additional parameters for the full list?

Sorry, I did not notice that WMIC missed a few :-(

Have the person create that incomplete list and send it to you. Then you sort the list and read it back to them. They can tell you what (if any) items are missing.

Does the person you are helping already have CCleaner on their PC ?

I don't know what they have. I can't assume that they have CCleaner.

I also figured out why wmic did not return the full list. It returns only MSI installers. And some software (a good chunk of it) does not use MSI. Firefox for instance.... I'll need to keep looking.

Does anyone know if Sysinternals have a tool for that?

Try Revo uninstaller, if it works like mine, then select all progs and get them to screenshot that, there might even be options for toolbars/BHO's etc, copy that as well.
Only has to download and open it.

Roy

He didn't give the command line arguments correctly. Plus there should be double-quotes in case of spaces in the path.

Open cmd and then paste & run this:

wmic /output:"%UserProfile%\Desktop\softwarelist.txt" product get name, version, installlocation

it will create a file on your desktop. The issue is that it won't have a full list.

Just to illustrate the difference.

Here's the file created by wmic:



and here's what CP shows:



There's a bunch missing or different in both lists.

I can run the wmic and i see the difference you see, not all programs listed by wmic.

Is there any chance you could get the PC owner to get a trusted relative/friend to get access to their PC that can help ?
Set up a call when they are "on-site" and can give hands on help.

I've had to do this for some folks i help remotely, and get the trusted helper to download and run TeamViewer portable (Quick Support) so i can see what is going on, and hopefully fix their problem.