Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Need to delete 'programs' that are said to be running but aren't

04 Feb 2016   #1

windows 7 home premium 64, windows 8.1 home premium 64
Need to delete 'programs' that are said to be running but aren't

I am trying to reinstall Adobe Creative Suite 2 (CS2) within Win 7 using the special routine devised by Adobe. I had been sailing along continuing to use CS2 (first released in 2003) when a message popped up two days ago saying that because activation was now closed I had to uninstall the suite and reinstall it with special files that had been provided by the company (back in 2013). I could no longer ignore Adobe.

I have tried to install the whole suite using the supplied files but there are a few problems within Photoshop at least. So I have uninstalled the suite several times and tried again without full success. My latest try has stalled as it is said that a program is already running. I am now trying to use a Win 7 compatibility setting in the setup files to see if this helps.

The general Windows 7 issue I am raising is how do I delete a leftover folder that seems to be preventing me from doing another reinstall. There is a folder called Adobe within Programs that contains just one subfolder entitled Adobe within which are two further subfolders that refer to Illustrator and Version Cue. Only the latter has anything in it. I have tried but I cannot delete the whole folder. How this folder is preventing the latest reinstall is a mystery to me, but I assume that this is what Adobe is talking about. There are no programs within CS2 that are running in the normal sense.

I very much hope that someone can help me with this. Previous installation attempts have been apparently successful but within Photoshop many image files (*.pdf and *.jpg) don't open properly. Often a box will pop up naming a filename but nothing is in the box. I haven't tried out Illustrator and InDesign.

Someone in Adobe Community says that I shouldn't be trying to run CS2 under Win 7, but this is misinformed. It is perfectly able to run it under Win 7. And it was doing so two days ago!

My System SpecsSystem Spec
04 Feb 2016   #2
Layback Bear

Windows 10 Pro. 64/ version 1709

Try removing the programs from Safe Mode. They probable are running in Safe Mode.
My System SpecsSystem Spec
04 Feb 2016   #3

windows 7 home premium 64, windows 8.1 home premium 64

Quote   Quote: Originally Posted by Layback Bear View Post
Try removing the programs from Safe Mode. They probable are running in Safe Mode.
Thanks, LB. Safe Mode worked with the deletion.

However, when I now try to reinstall the suite I am told midway that the whole suite is already installed and I need to uninstall it before I can proceed. This is nonsense, of course, as I have removed every trace. The only explanation may be that I have tried to run the installation too many times. I, of course, already had it properly installed several days ago, but Adobe's interference has ruined all that. It is very poor when someone who has paid for very expensive software and has had a legitimate activation for years should have this happen.

Under normal circumstances, I could contact Adobe and seek help. But Adobe has washed its hands with old software and won't supply support. I don't want support related to the suite but simply in relation to the installation. I used to attend functions in Australia related to Adobe software regularly but it looks as if there is no local Adobe presence left.
My System SpecsSystem Spec

04 Feb 2016   #4

windows 7 home 64bit

just to tell you. maybe your programs are running in background and you can close from there.If you opened the program and it did not open then that means it is opened but doesn't start. Then all you have too do is log off quickly and turn on again. then do not open the program, just delete it.
My System SpecsSystem Spec

 Need to delete 'programs' that are said to be running but aren't

Thread Tools

Similar help and support threads
Thread Forum
What programs can i delete??
computer is running slow and i want to make some room what programs can i delete?
Performance & Maintenance
Programs Crash Upon Running (Not all Programs) Need Help.
Alright well to start this I don't know when it began. Maybe a couple days ago however am not sure exactly how it all occurred. So I am running into a issue with my laptop where it will run certain programs but not others and it is causing some rather large issues with things. List of Programs...
General Discussion
Downloaded Internet Programs Aren't Showing Up Anywhere on Hard Drive
Hello, We have a very irritating problem. One of our users has IE10 installed on her Windows 7 laptop. When she tries to download any installer program e.g. WinRAR, Firefox etc., she receives the dropdown bar in IE. She right-clicks the bar and selects download this file and saves it to her...
General Discussion
Running dual Boot w/ Vista and Win 7, question on running programs
Greetings, New to the forum! I recently installed Win 7 on a second Hard drive. Is it possible to run the programs I had installed on the Vista Hard drive? Both are HD's are still installed. Thanks, Brad
General Discussion
Two desktops running at the same time. Background programs running.
I noticed this issue a little while back. As I shutdown/restart my laptop, I notice it switches to a secondary desktop that has been running programs. A good example would be trying to open my Task Manager, I can Ctrl-Alt-Del and it will allow me to open Task Manager - however when I click on...
General Discussion
Aren't all programs open source? Windows allows changes right?
Hi this is going to sound v v simple question but something i have often wondered. If I look around windows 7 it is possible to see all the code and reigstries along with all their .dll's etc etc. This is all open right? So what is the difference between that and "open-source" I mean...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:33.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App