New
#1
Can't download and install Garmin Express
Garmin Express is a tool that enables Auto GPS owners to update their GPS. I've used it for a couple of years with no problem. Last week I attempted to update my GPS software and Maps. When I launched Garmin Express I noticed it was a new version (Don't know when it was installed). Everything went normal until halfway through the map install the computer crashed. After reboot, the program would not launch and this error message appeared: Service 'Garmin Device Interaction Service failed to start. Verify that you have sufficient privileges to start system services. I contacted Garmin Support and their IT professionals worked for over an hour, without success, to get the program to download and install. Since they are not getting other complaints, their position seems to be its my computer that's at fault. Here is my operating system: Dell Studio XPS 9100 Operating Sys: Windows 7 Professional (64 Bit)Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz Installed Memory (RAM): 8.00 GB
All other programs on my computer work OK. I can't figure out what the above error message means (and neither did the Garmin IT folks). I'm the sole user of the computer and believe I have all the privileges available. That said, I'm not a computer guy and really need some help with this one. Thanks, Jim